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“Not what we expected from pictures.” 2 of 5 stars
Review of Sycamore Mineral Springs Resort and Spa

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Sycamore Mineral Springs Resort and Spa
1215 Avila Beach Drive, San Luis Obispo, CA 93405   |  
Hotel amenities
Ranked #11 of 31 Hotels in San Luis Obispo
Delhi
1 review
“Not what we expected from pictures.”
2 of 5 stars Reviewed August 7, 2014 via mobile

Was very excited about coming to Sycamore Springs and having a relaxing 3 day get away.for my husband and I. The grounds are very nice. Loved the walking trail to Avila Beach. When you drive up the Hotel looks very nice. When we got to our room , was very disappointed on the outdated and cleanliness of them. Had a problem with toilet. Had to ask house cleaning to vacuum( was needed) the hot tub was very old and not all jets were working. ( made the best of it,) A little expansive for how worn it was. We feel some good cleaning and updated features would really make a difference.Not sure if I would spend over 2 hundred a night to stay here again. Did have couples massage. And it was Great!

  • Stayed August 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SycamoreGuestService, Public Relations Manager at Sycamore Mineral Springs Resort and Spa, responded to this review, August 26, 2014
Dear Guest,

Thank you for your recent visit to Sycamore Mineral Springs Resort and Spa. We greatly appreciate your feedback and time in writing a review.

We are happy you were able to come enjoy our grounds and the walking trail to Avila Beach. We really do enjoy where our resort is located – so peaceful and quiet but a quick trip to Avila Beach if that’s where you would like to spend a day or take a bike ride to.

We are sorry to hear of your outdated room. We do have older facilities as Sycamore Mineral Springs is over 100 years old – however we are in the process of updating all of our Guest Rooms. So far, we have done our West Meadows King suites and we are now in the process of updating all of our Queen Suites. Along with our rooms, we are updating all of our Guest Room Hot Tubs as well! Eventually – we will have all of our Guest Rooms updated and remodeled – as we are aware of this concern.

We will address the cleanliness of the carpet with the Housekeeping department – thank you for bringing it to our attention.

We hope to see you again in the future to experience our newly updated rooms.

Sincerely,
Sycamore Mineral Springs Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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747 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Sacramento, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed August 6, 2014

Just stayed in their Guest House for 2 nights with 7 girlfriends. We all loved it! It was very spacious although some felt it could be updated and the kitchen better stocked..Staff was very cordial and receptive. Restaurant food delicious and waiter was very attentive and met all our needs. Everyone loved their spa treatments. Pleasant walk to Avila Beach and it's a fun beach town. We all want to bring our husbands back!!

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SycamoreGuestService, Public Relations Manager at Sycamore Mineral Springs Resort and Spa, responded to this review, August 26, 2014
Dear Guest,

Thank you for your recent visit and stay to Sycamore Mineral Springs Resort. We are happy to receive your review and appreciate the time it takes in writing one.

We are so glad to hear of your fun trip with your Girlfriends. The Guest House is a wonderful place to stay, to relax, enjoy and make memories. We are happy to hear you received cordial and receptive service throughout your stay between our Hotel, Spa, and Restaurant Staff. We have great amenities throughout our Resort and we are happy when Guests are able to enjoy them thoroughly.

Thank you again for your Girls Getaway to Sycamore Springs and we look forward to seeing your back with your Husbands – or the girls again!

Sincerely,
Sycamore Mineral Springs Resort
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Washington DC
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 5, 2014

My wife and I booked a room here because we were attending a wedding. We arrived days before the wedding and spent time in the surrounding area which is very picturesque. There is very nice 2 mile walking trail to Avila Beach (which is a good spot for dinner) and the resort is just 5 or 6 miles from downtown San Luis Obispo where one can find some really nice restaurants. Our room, which was located in a section separate from the main hotel, was surprisingly spacious and included a separate living room and hot tub. It was a bit of a walk from the main hotel parking area, but we liked that. The main restaurant was very good, though a bit on the expensive side, especially for breakfast. The staff was very helpful and responsive whenever we needed anything. As for the wedding, the hotel did an excellent job with the party and food that followed the wedding. We would stay again at the Sycamore if we returned to the area. The only issue we had was with the TV. The programming was somewhat limited and on one day we had difficulty with the picture. Perhaps that was a passing problem.

Room Tip: If you can afford it, book a room in the section apart from the main hotel. It is much more private...
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SycamoreGuestService, Public Relations Manager at Sycamore Mineral Springs Resort and Spa, responded to this review, August 26, 2014
Dear Guest,

Thank you for your recent visit to Sycamore Mineral Springs Resort. We appreciate your time in writing a review and enjoy hearing your feedback.

We are so happy you and your wife were able to come to the area a few days early to enjoy Sycamore and the surrounding areas. We really are lucky to live and work in a wonderful area like Avila Beach and San Luis Obispo.

Thank you for enjoying our restaurant and we are happy to hear you had good service. We are also glad to hear that the food was excellent for the wedding guests!

Our newly remodeled West Meadows Suites are beautiful and although a bit of a walk, they make for prefect privacy during a romantic getaway. We are sorry to hear about the TV issues – we will check in on this issue.

Thank you again for your stay and we are so happy everything went well. We hope to see you back in the future. Until then, take care!

Sincerely,
Sycamore Mineral Springs Resort
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Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

This is purely a romantic getaway, and it's delightful. I wouldn't necessarily advise a family to stay here. There's nothing for children to do. However, if a couple stays here, they will have a splendid time. My girlfriend and I loved the relaxing hot tubs in the morning. We did a yoga class in the afternoon. Then late in the day, we walked the scenic trail walk by the river that led to the beach. It couldn't have been more romantic and enjoyable. Also, the dinner at the hotel restaurant was delicious. We did the Christmas dinner, and we were pleasantly surprised by the gourmet style cuisine. My girlfriend and I have been back since our first visit. Next time we plan on getting some spa treatments.

Room Tip: Get a room with a private hot tub. It's very convenient and secluded.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SycamoreGuestService, Public Relations Manager at Sycamore Mineral Springs Resort and Spa, responded to this review, August 22, 2014
Dear Guest,

Thank you for your recent visit to Sycamore Mineral Springs Resort. We are happy to receive your feedback.

We are so glad you and your girlfriend were able to have a romantic getaway at Sycamore. Our private balcony and patio Hot Tubs in the rooms really are a wonderful amenity. As are our on-site hiking and biking trails – which link to the ocean.

It really sounds like you all were able to enjoy the full essence of Sycamore including our Yoga Dome and wonderful Restaurant. Next time, be sure to receive Spa Treatments as our Spa is Award-Winning and really a great treat.

Thank you again for your continued business. We look forward to seeing you again.

Sincerely,
Sycamore Mineral Springs Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 1, 2014

The area is very pretty. There are great hiking trails and something about being there makes you feel relaxed. If you get a room do not get anything in the "adventure building". In general the spa guestrooms are not as nice as any of the other rooms. In particular don't get a downstairs room. The other rooms are nicer but most still need to be upgraded. The rooms are big. Most of the rooms do not have air conditioning. The staff are all very nice. Everyone was helpful.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SycamoreGuestService, Public Relations Manager at Sycamore Mineral Springs Resort and Spa, responded to this review, August 22, 2014
Dear Guest,

Thank you for your recent stay at Sycamore Mineral Springs. We appreciate your time in writing a review – we always like hearing guest feedback.

We are glad you experienced helpful customer service during your stay. We really are lucky with the area and grounds that Sycamore encompasses. It’s peaceful, quiet, and amongst nature providing a relaxed setting.

We have completed all renovations of our West Meadows Spa Suites, which turned out gorgeous. Currently, we are now renovating another portion of our hotel rooms. All in all, our entire complete remodel should be completed by 2016. In which all of the guest rooms and spas will be updated.

Thank you for your review and we hope you will be able to visit us again to experience our newly updated rooms and resort.

Sincerely,
Sycamore Mineral Springs Resort
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Anaheim
1 review
4 of 5 stars Reviewed August 1, 2014

I ordered the romance package and called two hours before arriving to verify it will be set up and it was not. Even though we had a do not disturb sign on the door, we found maintenance still knocking to install a new device to the TV which did not work properly and they could not fix it until the next day after we checked out. I asked to have an air conditioner return vent filter replaced because of noises (Appeared filter had not been replaced for several months) and to spray a squeaky door while there, I removed the filter myself and the door was never fixed. There is a window in the shower that are along the walkway for people to see. not much privacy. rooms over the bridge are the best and this is where we stayed. Happy hour and tacos in the bar were good. Went twice. Hillside tubs are nice. Resort in a good location for other activities and bike riding to the beach. Because of bellman, the experience was tolerable and may return in hopes these were isolated issues. Our rooms were newly remodeled but lacked small details for friendlier use.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ojai, California
1 review
2 of 5 stars Reviewed August 1, 2014

I booked 2 queen suites through hotel at online prices. They confirmed by email and phone before visit. When I arrived they told me I had 2 double bed rooms, in darkest ugliest part of hotel would not honor reservations nothing I could do but except. Bellman Michael and hostess very nice accommodating. Would never go back. They did comp meal in restaurant. Very good

  • Stayed July 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SycamoreGuestService, Public Relations Manager at Sycamore Mineral Springs Resort and Spa, responded to this review, August 12, 2014
Dear Guest,

Thank you for your recent visit and trip to Sycamore Mineral Springs Resort and Spa. We appreciate your feedback and review as it helps us continue to grow.

We are so sorry that there was such a huge miscommunication regarding your reservation. There is no explanation other than a very mixed up series of communication between our staff. Again, we are very sorry especially that we could not move you to your desired room as we were completely booked. We do hope that the comped meal in the restaurant helped express our regret in not being able to accommodate you to your original booking.

We do hope to see you again in the future. Please do try and visit us again so we may right what was a wrong situation. Thank you and we look forward to seeing you again.

Sincerely,
Sycamore Mineral Springs Resort and Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sycamore Mineral Springs Resort and Spa

Address: 1215 Avila Beach Drive, San Luis Obispo, CA 93405
Location: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in San Luis Obispo
Price Range (Based on Average Rates): $$
Number of rooms: 71
Official Description (provided by the hotel):
Sycamore Mineral Springs Resort rests atop hot mineral springs and spans more than 100 acres of forest, hills and meadows on the picturesque Central Coast of California. An authentic California resort, the property features hillside mineral springs hot tubs, a beautiful spa, the Gardens of Avila Restaurant, a labyrinth, private balcony hot tubs, meditation gardens, and wide selection of mind-body classes in our Yoga Dome. Sycamore Mineral Springs Resort -located halfway between San Francisco and Los Angeles is just a short walk to the ocean and close to award-winning wineries, golf courses, Hearst Castle, Pismo Beach, and San Luis Obispo. Escape to our historic resort voted best Spa and Weekend Getaway on the Central Coast. Experience rustic elegance in a serene and relaxing environment surrounded with the best California has to offer. ... more   less 
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Also Known As:
Sycamore Mineral Springs Hotel San Luis Obispo
Sycamore Springs
Sycamore Mineral Springs Resort
Mineral Resort Springs Sycamore

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