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“Epic place to stay for a romantic getaway!” 5 of 5 stars
Review of Sycamore Mineral Springs Resort and Spa

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Sycamore Mineral Springs Resort and Spa
1215 Avila Beach Drive, San Luis Obispo, CA 93405   |  
Hotel amenities
Ranked #11 of 31 hotels in San Luis Obispo
Henderson, Nevada, United States
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Epic place to stay for a romantic getaway!”
5 of 5 stars Reviewed November 24, 2013

I stayed here with my wife a few years ago and the place is beautiful! Its hidden with lots of trees and covered with flowers everywhere. You can reserve a private bungalo to stay in or a room with a mineral spring. They are pretty secluded and worth the price. I remember reserving a suite with a nice size living room with a fireplace, a nice huge bedroom with a comfortable clean bed, and a private balcony with a mineral spring tub. You can also sign up for a complementry wine tasting at a winery where a shuttle picks you up from your hotel and take you to a gourgeous winery. The restaraunt at the resort is a very romantic place where they will accomodate your needs if you are celebrating that special engagment or anniversary. Overall its clean, the staff is helpful, there are things to do like go on a walk to the maze of stones. I can't say anything bad about this place except its not located in Nevada : (. But please take your spouse here and you'll come back again and again.

Room Tip: Depends on how selcuded you want to be. If you want absolute privacy get a bungalo. They are all pre...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
Santa Barbara, California
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 17, 2013

This is my second trip to Sycamore Springs, our second trip for an anniversary outing. The first time we stayed in a large cottage, which ended up being right on the very busy, noisy road that runs through the resort. This time we stayed in one of the king suites; through email, we requested to be as far from the road as possible. I never heard back but apparently they weren’t able to grant that request since we didn’t end up in a room far away from the road. If you have a place to ask for requests, then it would be a good policy to respond OR grant the request, or maybe both?

We arrived in Avila Beach/SLO early and were able to get into the room about an hour early; that was nice!

Several days prior to our arrival I made a phone call to the resort to request a late check out. The reservation agent was very accommodating and was able to promise a noon check out, which was okay since it was just enough to be able to take a quick morning walk, have a last hot tub soak, eat a leisurely breakfast in the hotel restaurant and get on our way back to Santa Barbara. He was pleasant and said to call the front desk on our checkout day to see if we could get an even later checkout; he said it depended on how busy the resort was going to be on that Sunday night. When we arrived they said they had NO record of that call, would NOT accommodate a noon check out but if we wanted, we could call in the morning and request it again. In the morning, guess what—no noon check out. That is bad, horrible customer service! Bad enough that it changed the tone of my review and how I will relate my experience to others. They should have never made the promise in the first place and, given we were there for under 24 hours but spent almost $1000 (on a room, dinner and spa treatments), you think they would have granted that small insignificant request - a request that they had ALREADY previously promised would be accommodated by the way. Oh well, obviously a management issue. As an aside, on the advice of someone in reservations, we reserved everything separately when in fact had we done the spa package special advertised, we would have saved a few dollars. That was no big deal, just worth paying attention to if you are doing room, dinner, breakfast, and spa while you are there.

Dinner and Spa: We ate dinner at the restaurant and got 1.5-hour spa treatments as well (not including 30 minute pre-soak in a hot tub). I will do a more in depth review of the restaurant, The Gardens of Avila, under a restaurant review. For here suffice it to say it was pleasant, satisfactory and very convenient. We would eat there again if we were staying in the resort. After dinner we had a Swedish massage and a hot stone message. Both were good, not great. My wife mentioned that the massage therapist asked if she had any special requests of where to focus, but then disregarded those requests. Again, bad customer service to create expectations when you cannot or do not intent to follow through. This seems to be a theme for the Sycamore Springs experience. My wife said the hot stone massage was still relaxing and enjoyable. All in all we had a nice time. We would use the spa services there again if we were staying in the resort.

Last day: Because the resort had reneged on its promised late check out, we left early and ate breakfast down the road at Fat Cat instead of at the resort. It was nice-really nice! But for the broken promise of the resort, we wouldn’t have found this little gem of a breakfast place---a silver lining! Highly recommend it if you are visiting the area.

I know my review sounds negative, but believe it or not, we would actually stay there again. We enjoyed our time in spite of the extremely poor customer service, mainly because we focused on what went well while we were there, and a lot went well for our trip and experience overall. Having the hot springs is what this place is all about. It is akin to eating in a restaurant that has mediocre service and food but a great view; you know why you are going and hope for the best in regard to the rest of the experience. If there were no hot springs, it is unlikely we would ever return. If we go again, we will remember that we have to adjust our expectations for customer service and focus on why we are there---relaxation and the hot springs!

Room Tip: Try to get away from the highway running through the Resort.
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avila Beach, California
Top Contributor
134 reviews 134 reviews
26 hotel reviews
Reviews in 50 cities Reviews in 50 cities
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed November 17, 2013

A fantastic place up in the hills. $13.50 on week nights/hr/person for a relaxing, private tub up in the trees. Clothing optional after it's dark. Ahem.

Some complained about the lighting but I found no problems with it. The last thing you want are bright lights ruining the peacefulness.

Everyone we encountered were very nice and helpful. The girl even gave us about 15 extra minutes to get up to our tub.

TIPS:
- Make sure to enter through the gift shop at the West side of the parking lot.
- Bring a towel
- Call for a reservation (even on the weekdays)

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SycamoreGuestService, Guest Relations Manager at Sycamore Mineral Springs Resort and Spa, responded to this review, November 25, 2013
Dear Guest,

Thank you for choosing Sycamore Mineral Springs Resort and Spa for your accommodation and relaxation needs. We value your comments and the time it took to review us.

We love our tubs and what they can provide for people and we are always grateful and glad when people enjoy them, also. We are happy that everyone you had an encounter with was helpful and enhanced your experience. Thank you again for visiting Sycamore and we look forward to hosting you again soon in the future!

Sincerely,
Sycamore Mineral Springs Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Barbara, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 5, 2013

I got a great deal on group on for a weekday stay, it was definitely worth it. Even though the room was a little dated, it was a very nice room. The jacuzzi in the patio was a very romantic touch. I even enjoyed the lopsided pool. :) This was a great romantic getaway and I would definitely come back, four starts not five for the dated rooms and the fact that we weren't allowed to check in a bit earlier than 3:30p.m., thanks!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novato, California
Top Contributor
98 reviews 98 reviews
13 hotel reviews
Reviews in 34 cities Reviews in 34 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed November 4, 2013

I love to travel a lot and do it as often as I can. I truly enjoy road where I can reach my destination within five hours. Sycamore MIneral Springs is a well hidden, secluded and delightful spa resort destination. I cannot think of another lodging facility that I have come back to as often as I have come here.

We always get a suite with a private deck with a private hot tub fed with sulphur springs water. There is a nature trail right from the property where you can walk all the way to downtown Avila Beach. I addition to a passion for BBQ and smoking foods, I also love to go fishing. This area of Central CA is great surf, pier and charter boat fishing.

Back on message, you get value for your dollar at this lovely lodging facility . I have been back at least 6 times and I will return again.

Room Tip: It never hurts t ask for an upgrade.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SycamoreGuestService, Guest Relations Manager at Sycamore Mineral Springs Resort and Spa, responded to this review, November 13, 2013
Dear Guest,

Thank you for your recent visit to Sycamore Mineral Springs Resort and Spa. We appreciate and value the time you took to write your review as we love to get feedback from our guests.

It sounds like you definitely take advantage of all Sycamore has to offer, along with our beautiful surrounding beaches and mountains. The Bob Jones Trail is a very special link we have with Avila Beach and we are so grateful it goes right through our resort making it so convenient for all of our guests. The Sycamore Crest Trail is another beautiful, more challenging hike which will bring you to the top of the ridge overlooking Avila Beach. This is right on our property.

Thank you for your continued support and love for Sycamore Mineral Springs. We look forward to your future visit and to see you again!

Thanks Again,
Sycamore Mineral Springs
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2013 via mobile

My partner & I drove 2 hours just to visit this wonderful place. Walking into the sycamore hot springs everything is stunning the scenery is beautiful but but walking I was welcomed in avery awkward and unwelcoming fashion. I simply asked for the requirements to rent a hot tub the clerks answered me but right after as I was waiting in the lobby they laughed out loud said my question was stupid. It was very rude I was shaking because they didn't even care their "valued customer" was still in lobby. I will definitely be back but maybe I shouldn't ask questions since the clerks like to make their customers feel disrespected.

  • Stayed October 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SycamoreGuestService, Guest Relations Manager at Sycamore Mineral Springs Resort and Spa, responded to this review, November 13, 2013
Dear Guest,

Thank you for choosing Sycamore Mineral Springs Resort for your accommodation needs. We value your comments and appreciate the time you took to fill out our guest survey. Your feedback helps us greatly as we continue to improve our guest experience.

I apologize for the guest service you encountered at our resort and the inconvenience it caused you. Our intention is to offer excellent guest service and strive to exceed the expectations and experience of every guest at Sycamore Mineral Springs Resort. We have addressed your specific issue and hope you will give us another opportunity to exceed your expectations in the future.

It was an honor to host your stay during your visit to the beautiful Central Coast, we hope to see you again in the future.

Thank You,
Sycamore Mineral Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Livermore, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2013

My special friend and I stayed at the Sycamore Mineral Springs this past weekend and it totally took our breaths away!!! Every room has its own spa on a secluded balcony which we used multiple times a day!!! They also have numerous ones you can reserve, as a guest at 1/2 price, or just visiting for a small fee. We reserved the "Oasis" secluded spa for 1 hour! It has three waterfalls and it is located behind a fence and beautiful trees and nature surrounding it!!! It was so very romantic!!!! The last day we were there, we went to the "Starlight" spa. It is located through a long upward pathway almost at the top of the hill. All of the spas up this pathway have a private walkway up to the secluded spa!!!!! It, also was so very romantic!!!!

Room Tip: We were in the Adventurous building in the Friendly room!!!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sycamore Mineral Springs Resort and Spa

Address: 1215 Avila Beach Drive, San Luis Obispo, CA 93405
Location: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in San Luis Obispo
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Sycamore Mineral Springs Resort rests atop hot mineral springs and spans more than 100 acres of forest, hills and meadows on the picturesque Central Coast of California. An authentic California resort, the property features hillside mineral springs hot tubs, a beautiful spa, the Gardens of Avila Restaurant, a labyrinth, private balcony hot tubs, meditation gardens, and wide selection of mind-body classes in our Yoga Dome. Sycamore Mineral Springs Resort -located halfway between San Francisco and Los Angeles is just a short walk to the ocean and close to award-winning wineries, golf courses, Hearst Castle, Pismo Beach, and San Luis Obispo. Escape to our historic resort voted best Spa and Weekend Getaway on the Central Coast. Experience rustic elegance in a serene and relaxing environment surrounded with the best California has to offer. ... more   less 
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Also Known As:
Sycamore Mineral Springs Hotel San Luis Obispo
Sycamore Springs
Sycamore Mineral Springs Resort
Mineral Resort Springs Sycamore

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