We have been by this hotel dozens of times over the years. We finally stayed at the Apple Farm to celebrate our anniversary. I called and made reservations several weeks ahead of time. Every person I talked to was nice and helpful. Upon checking in, my husband and I were offered a glass of wine. Our room was on the 3rd floor over looking the creek -room number 323. It was quiet and flowey. It was large. Very nice amenities. I was happy with the room. All the staff was nice. Our stay was part of a package deal that included zip lining in Santa Margarita, a town close by. I also recommend getting your brave on and trying zip lining, if you haven't tried it yet. Our experience from beginning to end was perfect at the Apple Farm.