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“Great stay!” 5 of 5 stars
Review of Residence Inn San Juan Capistrano

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Residence Inn San Juan Capistrano
3.0 of 5 Hotel   |   33711 Camino Capistrano, San Juan Capistrano, CA 92675   |  
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Stay 2 nights save 15%
Laguna Beach, California
Level Contributor
117 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Great stay!”
5 of 5 stars Reviewed March 5, 2013

The room was very nicely appointed ... very luxurious with granite counter tops.

I had a fabulous 2 day stay, no issues whatsoever.

I did read about the noise from the metrolink, which concerned me, however, I never heard it and usually I will hear everything. I was staying in the front of the hotel; perhaps that is the quiet location.

Room Tip: I stayed in the front of the hotel and never heard the metrolink.
See more room tips
  • Stayed February 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank EquineDoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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117 reviews from our community

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Alberta
Level Contributor
78 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed February 12, 2013 via mobile

We booked here after having such a good experience in La Jolla, what a lovely place!
The rooms are big with a kitchen and seating area and very clean and tidy. The hotel was centred perfectly for the stuff we wanted to do in the area. It is also located by a busy road, but that didn't bother us at all.
We found the hotel nice and quiet, I'm sure you will n joy your sty as well!

Stayed February 2013, traveled as a couple
Helpful?
1 Thank JustATravelGurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montclair, New Jersey
Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 23, 2013

My extended family and I stayed for several days and the 2 bedroom suite with 2 full bathrooms were just perfect - at a very reasonable price. There was ample living room space too so that everyone was comfy and had plenty of room. The beds were very comfortable and the rooms and baths VERY clean. The staff was very friendly, and the complimentary breakfast was a great addition. The food and selections were way above what I would expect for a free meal, with the hot selections (4 each day) were a pleasant surprise. It is close to the freeway and train, but did not interfere with the enjoyment. Very conveniently located. There is a jogging trail within a short distance, but not walking distance to the nearby amenities. I would highly recommend this property and would definitely stay there again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Montypythons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 28, 2012 via mobile

My family stayed at this hotel the week before Christmas. The rooms are very clean and spacious. We had two little ones in the king studio room and it was not crowded at all. The beds are very comfortable, even the fold out one!

The hotel staff are extremely nice and personable. The staff member in the morning was always helpful and gave us tips on getting good prices for Disneyland tickets.

When going back to Orange County, I would definitely stay here again.

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank bekimiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Niguel, California
Level Contributor
160 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed November 16, 2012

My wife, 5 year old daughter, 2 dogs were had to leave our house and "live" in this hotel for 5 nights last week and it was outstanding. The rooms are spacious and the amenities in the room are great. The breakfast provided is outstanding- eggs, various meats, cereals, etc. The property is great for dogs- bags and trash cans and lots of grass. There is a nice pantry in the lobby as well. The fitness center is outstanding as is the laundry facility. Staff was friendly and attentive as well. Keep up the great work!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Mattylenzen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
las vegas
Level Contributor
300 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed November 7, 2012

We overall enjoyed are stay at the Residence Inn San Juan Capistrano. It is well located with very each access to Dana Point area restaurants, Doheny Harbor and the Mission at San Juan Capistrano. The Metrolink/Coaster rail link is TOO CLOSE. Train horns around the clock. We first heard them while checking in and asked the front desk person about them. The female front desk clerk explained how the trains stopped after 10:00 p.m. so not a worry. An out and out misrepresentation. Our (and others) first morning breakfast buffet experience was marred with no milk availability for cereal or oatmeal. Upon speaking with Anthony he indicated their vendor did not deliver and that they knew about it the night before. I asked him why, with several groceries nearby, no one solved the problem. Upon the suggestion from me, someone promptly headed to a store.

Management suggestions from a longtime senior H.R. Executive: EMPLOYEE TRAINING and EMPOWERMENT. Train your staff to always be honest with the guest, don't misrepresent and empower your staff to solve problems when a senior manager is not available. Don't let the corporate b.s. worrying about a $2.50 reimbursement ruin a guest experience.

We will stay again at this property. Kudos to Chris for being honest and forthright with us about the train issue when approached the second night of our stay. He is an outstanding employee.

Room Tip: Check which room is more isolated from the train whistles.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank gapcmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
University Park, Pennsylvania, United States
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 1, 2012

This property is within a 3 minute drive of Dana Point and right off the highway. There isn't really much within walking distance immediately around the hotel, but typical amenities are within a short drive (grocery store, pharmacy, gas, etc). The hotel was great - breakfast was included in the price and the main meal was different every day during my 5 day stay. Dinner was even offered three nights during my stay. I was surprised that the property charged to park a vehicle as you really have to drive to get there or to get away from the hotel, but the breakfast and dinner more than made up for the parking fee. I would most certainly stay here again if ever I'm in southern OC!

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Shawn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn San Juan Capistrano

Address: 33711 Camino Capistrano, San Juan Capistrano, CA 92675
Location: United States > California > Orange County > San Juan Capistrano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in San Juan Capistrano
Price Range (Based on Average Rates):
Hotel Class:3 star — Residence Inn San Juan Capistrano 3*
Number of rooms: 130
Official Description (provided by the hotel):
At the Residence Inn San Juan Capistrano Hotel near Dana Point, we combine all of the comforts of home along with modern amenities and a passion for service that makes every guest feel welcome. This San Juan Capistrano hotel offers 130 spacious suites with separate areas for sleeping, relaxing and cooking - full kitchens with granite countertops and convenient kitchen appliances. In addition, take advantage of complimentary grocery delivery, a free daily hot breakfast buffet, and free Wi-Fi throughout. Join us at The Residence Inn Mix™, a fun and relaxing way to unwind, socialize and connect. Three nights a week our hotel features a different opportunity to socialize in our lobby or outdoor space. Located off I-5, our hotel in San Juan Capistrano provides easy access to Dana Point, Mission San Juan Capistrano, Camino Real Playhouse and The Coach House. With two meeting rooms and 1,535 square feet of event space, our hotel in San Juan Capistrano offers full meeting and event services with A/V technology. ... more   less 
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