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“Great stay!” 5 of 5 stars
Review of Residence Inn San Juan Capistrano

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Residence Inn San Juan Capistrano
3.0 of 5 Hotel   |   33711 Camino Capistrano, San Juan Capistrano, CA 92675   |  
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Free Breakfast
Berkley, Michigan
Top Contributor
74 reviews 74 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
“Great stay!”
5 of 5 stars Reviewed March 6, 2013

The room was very nicely appointed ... very luxurious with granite counter tops.

I had a fabulous 2 day stay, no issues whatsoever.

I did read about the noise from the metrolink, which concerned me, however, I never heard it and usually I will hear everything. I was staying in the front of the hotel; perhaps that is the quiet location.

Room Tip: I stayed in the front of the hotel and never heard the metrolink.
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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56 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
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English first
Alberta
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 12, 2013 via mobile

We booked here after having such a good experience in La Jolla, what a lovely place!
The rooms are big with a kitchen and seating area and very clean and tidy. The hotel was centred perfectly for the stuff we wanted to do in the area. It is also located by a busy road, but that didn't bother us at all.
We found the hotel nice and quiet, I'm sure you will n joy your sty as well!

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montclair, New Jersey
Top Contributor
51 reviews 51 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 23, 2013

My extended family and I stayed for several days and the 2 bedroom suite with 2 full bathrooms were just perfect - at a very reasonable price. There was ample living room space too so that everyone was comfy and had plenty of room. The beds were very comfortable and the rooms and baths VERY clean. The staff was very friendly, and the complimentary breakfast was a great addition. The food and selections were way above what I would expect for a free meal, with the hot selections (4 each day) were a pleasant surprise. It is close to the freeway and train, but did not interfere with the enjoyment. Very conveniently located. There is a jogging trail within a short distance, but not walking distance to the nearby amenities. I would highly recommend this property and would definitely stay there again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norman, Oklahoma
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 28, 2012

My family stayed at this hotel the week before Christmas. The rooms are very clean and spacious. We had two little ones in the king studio room and it was not crowded at all. The beds are very comfortable, even the fold out one!

The hotel staff are extremely nice and personable. The staff member in the morning was always helpful and gave us tips on getting good prices for Disneyland tickets.

When going back to Orange County, I would definitely stay here again.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Niguel, California
Top Contributor
52 reviews 52 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 16, 2012

My wife, 5 year old daughter, 2 dogs were had to leave our house and "live" in this hotel for 5 nights last week and it was outstanding. The rooms are spacious and the amenities in the room are great. The breakfast provided is outstanding- eggs, various meats, cereals, etc. The property is great for dogs- bags and trash cans and lots of grass. There is a nice pantry in the lobby as well. The fitness center is outstanding as is the laundry facility. Staff was friendly and attentive as well. Keep up the great work!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
las vegas
Top Contributor
176 reviews 176 reviews
36 hotel reviews
Reviews in 61 cities Reviews in 61 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed November 7, 2012

We overall enjoyed are stay at the Residence Inn San Juan Capistrano. It is well located with very each access to Dana Point area restaurants, Doheny Harbor and the Mission at San Juan Capistrano. The Metrolink/Coaster rail link is TOO CLOSE. Train horns around the clock. We first heard them while checking in and asked the front desk person about them. The female front desk clerk explained how the trains stopped after 10:00 p.m. so not a worry. An out and out misrepresentation. Our (and others) first morning breakfast buffet experience was marred with no milk availability for cereal or oatmeal. Upon speaking with Anthony he indicated their vendor did not deliver and that they knew about it the night before. I asked him why, with several groceries nearby, no one solved the problem. Upon the suggestion from me, someone promptly headed to a store.

Management suggestions from a longtime senior H.R. Executive: EMPLOYEE TRAINING and EMPOWERMENT. Train your staff to always be honest with the guest, don't misrepresent and empower your staff to solve problems when a senior manager is not available. Don't let the corporate b.s. worrying about a $2.50 reimbursement ruin a guest experience.

We will stay again at this property. Kudos to Chris for being honest and forthright with us about the train issue when approached the second night of our stay. He is an outstanding employee.

Room Tip: Check which room is more isolated from the train whistles.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
University Park, Pennsylvania, United States
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 1, 2012 via mobile

This property is within a 3 minute drive of Dana Point and right off the highway. There isn't really much within walking distance immediately around the hotel, but typical amenities are within a short drive (grocery store, pharmacy, gas, etc). The hotel was great - breakfast was included in the price and the main meal was different every day during my 5 day stay. Dinner was even offered three nights during my stay. I was surprised that the property charged to park a vehicle as you really have to drive to get there or to get away from the hotel, but the breakfast and dinner more than made up for the parking fee. I would most certainly stay here again if ever I'm in southern OC!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Residence Inn San Juan Capistrano

Address: 33711 Camino Capistrano, San Juan Capistrano, CA 92675
Phone Number:
Location: United States > California > Orange County > San Juan Capistrano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in San Juan Capistrano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Juan Capistrano 3*
Official Description (provided by the hotel):
By the oceanSituated near the beach in San Juan Capistrano, this hotel is close to Doheny State Beach, Mission San Juan Capistrano and Dana Point Harbor.Pool, fitness facilityResidence Inn San Juan Capistrano offers a complimentary breakfast and light meal reception to guests. Other amenities include complimentary high-speed (wired) Internet access and a complimentary grocery shopping service.Refrigerators, microwavesTelevisions come with cable channels. Guestrooms also feature kitchens and complimentary high-speed (wired and wireless) Internet access ... more   less 
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