We overall enjoyed are stay at the Residence Inn San Juan Capistrano. It is well located with very each access to Dana Point area restaurants, Doheny Harbor and the Mission at San Juan Capistrano. The Metrolink/Coaster rail link is TOO CLOSE. Train horns around the clock. We first heard them while checking in and asked the front desk person about them. The female front desk clerk explained how the trains stopped after 10:00 p.m. so not a worry. An out and out misrepresentation. Our (and others) first morning breakfast buffet experience was marred with no milk availability for cereal or oatmeal. Upon speaking with Anthony he indicated their vendor did not deliver and that they knew about it the night before. I asked him why, with several groceries nearby, no one solved the problem. Upon the suggestion from me, someone promptly headed to a store.

Management suggestions from a longtime senior H.R. Executive: EMPLOYEE TRAINING and EMPOWERMENT. Train your staff to always be honest with the guest, don't misrepresent and empower your staff to solve problems when a senior manager is not available. Don't let the corporate b.s. worrying about a $2.50 reimbursement ruin a guest experience.

We will stay again at this property. Kudos to Chris for being honest and forthright with us about the train issue when approached the second night of our stay. He is an outstanding employee.

This property is within a 3 minute drive of Dana Point and right off the highway. There isn't really much within walking distance immediately around the hotel, but typical amenities are within a short drive (grocery store, pharmacy, gas, etc). The hotel was great - breakfast was included in the price and the main meal was different every day during my 5 day stay. Dinner was even offered three nights during my stay. I was surprised that the property charged to park a vehicle as you really have to drive to get there or to get away from the hotel, but the breakfast and dinner more than made up for the parking fee. I would most certainly stay here again if ever I'm in southern OC!

I was attending a conference and rather pay for the Ritz or St. Regis opted to stay here. Location is about an 1:10 from LAX just off the 405. The Ritz/St. Regis are 5 min away and same for Dana Point harbor. There is a park a quarter a mile away which leads to harbor and makes for a nice area to run in.

The lobby area is very nice an upscale for a Residence Inn. The check in staff was friendly and helpful when we had questions about area. The room was large and had a kitchen and large seating area. The bed was comfortable and there was flat screen tv. Bathroom was nice as well. They have free breakfast in the morning. The pool area looked great as it sits up on the hill with the neighborhood below.

The 2 negatives are: 1). They charge $12 dollars to park in a normal open parking lot. I thought this was pretty ridiculous; and 2) the hotel is next to a train track. About 5:30 am I began to hear the train horn and it continued every 20-30 min.

Overall this is a good hotel for price in the area.

Number 1 - $12 for PARKING in the middle of no where????? This is not downtown!!

We went down as part of a multi couple wedding party so we got a bulk rate on the rooms which made them very reasonable. The place is very new and clean. Being a Residence Inn it had a very usable kitchen, unfortunately one of the couples actually had to change rooms because of the strong curry smell from a previous guest.

If you don't mind looking at Costco/I-5/a car dealer and Amtrak the location is great for the towns of San Clemente and San Juan Capistrano and an easy drive to Laguna Beach.

After the wedding (afternoon affair) we sat around the fire pit and had some wine and talked. We're older and left before 9:00 PM but DO NOT STAY in the back on the first floor overlooking the fire pit or pool. I can see, even though we were not very loud, it can be an annoyance for some guests.

Breakfast was fine and generous, the rooms were clean and well kept. Staff was friendly and professional. Only some little things were like no little shower cap or shoe rag in the bathroom pack. Not a big deal but you would expect those things.

All in all it was ok. I'm not sure I would hurry back.