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“A good alternative to staying in San Francisco” 3 of 5 stars
Review of Wyndham Garden San Jose Airport

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Wyndham Garden San Jose Airport
3.0 of 5 Hotel   |   1355 North 4th Street, San Jose, CA 95112 (Formerly Silicon Valley Hotel San Jose Airport)   |  
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Ranked #46 of 74 Hotels in San Jose
Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A good alternative to staying in San Francisco”
3 of 5 stars Reviewed November 15, 2011

We stayed at this property for one night as an alternative to the high priced hotels in San Francisco since San Jose is a short distance to San Francisco. We were flying out of San Francisco the next day.
We found the hotel to be well maintained and clean and there were no issues with parking either.
We had a pleasant experience and have no complaints about this hotel.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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304 reviews from our community

Traveler rating
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    87
    65
    46
    71
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 15, 2011 via mobile

This is a review about Clarion Hotel's Airport Parking.

We were willing to park the car ourselves, but management insisted on taking our keys. The hotel staff parked the car next to an anthill, and as a result, the car became infested when we returned.

The manager was rude and refused to go inspect the damage, deferring it to the shuttle driver, who was not present at the time.

  • Stayed October 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 13, 2011

Stayed there 2 nights9-14- through 9-15-11. Had NO hot water on 9-14 or in the AM of 9-15 when I checked out. I could not get the front desk on the phone in the room no one would answer... so I called on my cell to ask about the hot water. i was told it would be fixed.. but the next AM still no hot water. Several rooms were without hot water. I was told the the GM would contact me... and he never did.

Room Tip: Make sure that your room has hot water!
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  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seaside, ca
Top Contributor
70 reviews 70 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed September 26, 2011

We did a park and fly, the front desk employees were so slow and very rude, had no clue what they were doing, the shuttle driver was also very rude!

  • Stayed September 2011, traveled as a couple
    • 1 of 5 stars Service
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Tucson, Arizona
Top Contributor
62 reviews 62 reviews
41 hotel reviews
Reviews in 51 cities Reviews in 51 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 23, 2011

We stayed here one night before flying out in the morning. We had a King bed and it was very comfortable and the room was very nice. The breakfast in the morning was good and there was plenty of seating which isn't always the case. It was easy to find our way back to the airport to turn in our rental car before flying out. I would definitely stay here again.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed August 13, 2011 via mobile

I chose this place based on price, shuttle service on demand and good reviews. The first two criteria were met but the actual accommodations were woefully lacking. The rooms were very small - could barely fit our luggage in the room with us. The carpet was old and smell. This was the worst place I have stayed in in recent years.

  • Stayed July 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Fayetteville, AR
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 11, 2011

We arrived on the airport shuttle pretty late at night around 9:30 PM. The check in process was pretty long, almost 30 minutes as there was a line, but with only one clerk, she was working as fast as she could and was pleasant thru the whole process and helpful.
We went straight to bed, had a wonderful hot deluxe breakfast and caught the 7 AM shuttle back to the airport.
So I used the business center to print out boarding passes and everything there was nice. Lobby was very nice and pretty. Rooms were adequate but not fancy. Nice bedding and everything we needed including enough towels.
Shuttle was quick and handy. Checkout was very fast and efficient. The lobby was so nice that I thought the rooms were interior but all the rooms I saw were exterior doors and I did not find a way to the lobby with cover. In the morning it was raining and we had to run thru the rain with 4 pieces of luggage to get back to the lobby for breakfast and the shuttle. I did not see an elevator also and had to lug 4 pieces of luggage up the stairs. Other than that, it was a nice experience and would stay again.

  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden San Jose Airport

Address: 1355 North 4th Street, San Jose, CA 95112 (Formerly Silicon Valley Hotel San Jose Airport)
Phone Number:
Location: United States > California > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #46 of 74 Hotels in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden San Jose Airport 3*
Number of rooms: 195
Official Description (provided by the hotel):
The Wyndham Garden San Jose is a resort-style property with business amenities, located one mile east of the San Jose International Airport and 2 miles away from downtown, the Convention Center and HP Pavilion. The Winchester Mystery House, Great America and such companies as Ebay, Adobe, Intel, Cisco Systems, Fujitsu and Hitachi are all in the surrounding area. We are right in the heart of Silicon Valley. ... more   less 
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Also Known As:
Clarion San Jose
San Jose Clarion

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