I booked a night at this location under PCR rate, which means you pay a higher rate for perks = exra Priority Club points and a welcome gift. On the hotel property page of holidayinn.com, it shows PCR rate will award 2000 extra points on top of regular points guest will be earning, but once I booked the stay, on the confirmation page, it shows only 1000 points. PCR rate = points, and when the points changes, then it's a material breach of the contract. I immediately tried to cancelled the reservation but they won't let me because I made it after 6pm. I arrived at the hotel try to work this points issue but the front desk clerk wants no part of it. She refused to cancel the reservation even I told her I won't stay there because of the breach. The front desk clerk (I think she is Indian) was rude and refuse to acknowledge the bait and switch tactic nor cancel my reservation.
On top of all of this, this hotel is across the street from a HUGE cemetary, it took me 5 minutes to drive from one end to the opposite end. I am 30yo and I have NEVER seen a cemetary this big and this close to a hotel. The chimney of the crematory is soooo close, you can smell the smoke. No disrespect to the dead, but this is just creepy! Don't believe it? Just google the hotel address in aerial view and you will see the the huge cemetary park in green. In fact this is the funeral/cemetary district of Silicon Valley, almost every other business in the area is funeral related. I think this place is just too creepy for an average person. I don't know why someone would buy land to develop a hotel in the area is just beyond me.
- Also Known As:
- Holiday Inn Express San Jose Central City Hotel San Jose
- Holiday Inn Express San Jose Central City Hotel
- Holiday Inn San Jose
- San Jose Holiday Inn
- Official Description (provided by the hotel):
- Discover all that downtown San Jose has to offer at the convenient, comfortable Holiday Inn Express Hotel San Jose. Our hotel is 6 miles from Mineta San Jose International Airport and 3 miles from downtown San Jose. Enjoy shopping at Valley Fair Mall or dining at the wide variety of downtown restaurants. Explore the endless rooms of the Winchester Mystery House. Visiting All Tech Companies, the San Jose Convention Center, or the campuses of San Jose State and Santa Clara Universities? All are within easy reach when you stay at our Holiday Inn Express Hotel San Jose. Another smart idea: we said good-bye to the traditional bedspread as part of our Simply Smart Bedding. Our all white triple-sheeting just screams freshness. And if you do your thinking in the shower, prepare to be inspired with our complete bathroom make-over such as Stay Smart shower head. You'll appreciate the large work spaces in every room. From communications to accommodations, you'll find our amenities the perfect companion for the business or leisure traveler. Every room includes 2 phones, microwave, refrigerator, hair dryer, coffer maker, iron & full size ironing board, free local calls and free Internet/WiFi . While here, we'll get you started each morning with our free Express Start breakfast buffet with lots of breakfast choices and hot entrees like cheesy omelets, fluffy scrambled eggs, sausage patties, crispy bacon and other favorites. ... more less
- Reservation Options:
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