The ownership/management of this hotel is not at all aligned with industry standards. We hosted an event there with approximately 180 people and it was poorly hosted. The wifi did not work in the hotel 90% of the time, the rooms were not fully renovated and people were checked into some rooms still in transition, the group dinner we booked took over 3 hours to serve the guests and many left without getting their meal or frustrated that it was so cold. In raising issues to the owners/management there was very little care or concern. In fact in most cases it was blamed on the technicians, staff or the anyone but them.
If there was ever a case for "Tabatha Take Over" this is one of them.
The hotel is by far not in line with a Four Points by Sheraton standard and we were assured it was when we booked it.
- Official Description (provided by the hotel):
- Four Points by Sheraton San Jose Silicon Valley is located in heart of San Jose, CA and within minutes to downtown San Jose and Silicon Valley's tech companies. Popular attractions nearby include the eccentric Winchester Mystery House, California's Great America amusement park, the new Levi Stadium home of the SF 49ers football team and renowned vineyards. At the end of a long day, relax in the inviting ambience of a spacious guest room or suite. Keep in touch with home and the office via free wireless High Speed Internet Access throughout our beautiful hotel Or relax in front and watch your favorite show on the 42' flat screen TV for your entertainment. Then to end the night sink into signature bed's plush mattress, covered in premium sheets and pillows. Our hotel has everything you need for a productive and relaxing stay. Stay on top of work in the business center. And make time for a good workout in our fully-equipped fitness center, or swim in the outdoor heated pool. Join us at our on-site Famous Summit Steak House for your Lunch or Dinner or wind down and enjoy a drink, a craft beer, a glass of wine, or a handcrafted cocktail at our Summit Bar and Grill, Watch a game on one of our 60'inch flat screen TV's. The Four Points by Sheraton San Jose Silicon Valley offers a range of versatile function space, ideal for intimate gatherings and large conferences. Our 6000 square feet of space includes five meeting rooms, most of which can be illuminated by natural light. We also offer 1200 square feet of banquet space in our restaurant, plus state-of-the-art audiovisual equipment, ranging from projectors and screens to sound systems. Our on-site planning professionals ensure that no detail will be overlooked for your San Jose business meeting or social event. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn San Jose-Silicon Valley Hotel San Jose
- San Jose Holiday Inn