We just spent five nights at the soon to be officially renamed Four Points by Sheraton. The sign is in place but they say the changeover won't become official until mid January. We stayed at the property as it was near family we were visiting. The housekeeping needs work. One day they forgot to put towels in our room, another day they left the dirty mugs with our teabags from the night before, and on the last night they left a cleaning rag in the room. The elevator is also pathetic - very slow and if you want to take the stairs you have to walk all the way down to the end of the hall. The gym has some nice equipment but it is not serviced regularly as I had to ask for towels to be brought in. The Summit restaurant which serves as the restaurant for the hotel (it is in a separate building but you can charge back to the room) was closed for three of the days we were there. The hotel didn't think to put a notice in the guest rooms advising that the restaurant would not be available for breakfast - or any other meal for that matter - for a certain number of days. So one day we ended up not having breakfast and the other day we had to drive about a mile away to a coffee shop. The front desk staff was nice enough but they need to work on many other aspects of the service and functionality of the elevator. The room was updated with a big flat screen TV and was quiet enough but I hope they work on the service issues before we may end up staying there again in the future just out of convenience.
- Official Description (provided by the hotel):
- Four Points by Sheraton San Jose Silicon Valley is located in heart of San Jose, CA and within minutes to downtown San Jose and Silicon Valley's tech companies. Popular attractions nearby include the eccentric Winchester Mystery House, California's Great America amusement park, the new Levi Stadium home of the SF 49ers football team and renowned vineyards. At the end of a long day, relax in the inviting ambience of a spacious guest room or suite. Keep in touch with home and the office via free wireless High Speed Internet Access throughout our beautiful hotel Or relax in front and watch your favorite show on the 42' flat screen TV for your entertainment. Then to end the night sink into signature bed's plush mattress, covered in premium sheets and pillows. Our hotel has everything you need for a productive and relaxing stay. Stay on top of work in the business center. And make time for a good workout in our fully-equipped fitness center, or swim in the outdoor heated pool. Join us at our on-site Famous Summit Steak House for your Lunch or Dinner or wind down and enjoy a drink, a craft beer, a glass of wine, or a handcrafted cocktail at our Summit Bar and Grill, Watch a game on one of our 60'inch flat screen TV's. The Four Points by Sheraton San Jose Silicon Valley offers a range of versatile function space, ideal for intimate gatherings and large conferences. Our 6000 square feet of space includes five meeting rooms, most of which can be illuminated by natural light. We also offer 1200 square feet of banquet space in our restaurant, plus state-of-the-art audiovisual equipment, ranging from projectors and screens to sound systems. Our on-site planning professionals ensure that no detail will be overlooked for your San Jose business meeting or social event. ... more less
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- Also Known As:
- Holiday Inn San Jose-Silicon Valley Hotel San Jose
- San Jose Holiday Inn