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Hilton San Jose: Traveler Reviews

3.5 of 5
300 Almaden Boulevard, San Jose, CA 95110
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Hilton San Jose
Ranked #8 of 71 hotels in San Jose
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300 reviews from our community

Traveler rating
    120
    107
    43
    21
    9
See reviews for
Families
26
 
Couples
24
 
Solo
38
 
Business
192
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 18 cities Reviews in 18 cities
103 helpful votes 103 helpful votes
“Nice convention hotel”
4 of 5 stars Reviewed December 11, 2012

Stayed here for a cheer competition with my wife and daughter. Location is great, walking distance to downtown restaurants (McCormick & Schmick's, Joe's Italian, The Grill, etc). If you're driving, you can daytrip to SF or nearby Palo Alto (Stanford University, silicon valley companies like Facebook are near there). Also convenient to train station if you need to hop a train to S.F. or anywhere else. Rooms were nice enough, flat screen, window cracks open for fresh air which is nice, wasn't noisy at night despite all the cheerleaders. The room could've been cleaned a little better (a couple of stray hairs here and there) but the ladies work hard. I wouldn't recommend the lobby bar/restaurant except for a cocktail maybe. It's expensive for mediocre to bad food (chips were stale, pasta just ok). If you walk through the convention center it's also connected to the Marriott where there's also a bar/lounge that has great food (mini club sandwich with fries is phenomenal). Marriott also has a small convenience store, which Hilton does not, and they serve Starbucks coffee. If it's a weeked be sure to get reservations ahead of time at any of the aforementioned restaurants downtown, as it gets quite crowded. This time of year there's a Christmas in the Park a block away but it was crowded with somewhat seedy people and someone was stabbed there in a "gang incident" so be wary. Hard to drive anywhere on weekend nights also due to traffic issues. Overall a pleasant stay, staff was nice, and it's a convenient location for a reasonable price.

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
Ask lozaman about Hilton San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanJoseHiltonTEAM, Manager at Hilton San Jose, responded to this review
December 17, 2012
Dear Guest of the Hilton San Jose,

We truly value your feedback and very much appreciate your taking the time to tell us about your experience at our hotel. Comments like yours help us ensure we provide each guest with unparalleled service and a memorable experience.

We hope you will choose the Hilton San Jose each time travel brings you to the city.

Sincerely,

Leigh Holloway
San Jose Hilton Team

leigh.holloway@sanjosehilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noida, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“A Nice place to stay in the downtown”
4 of 5 stars Reviewed December 7, 2012

This is my second stay in Hilton and I find it very business like. Rooms are good with a nice view but decor is very average. The staff is very helpful and courteous. I have been to the executive lounge but they have very limited veg options.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PSC69 about Hilton San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine H, Director of Sales at Hilton San Jose, responded to this review
December 10, 2012
Hello,

Thank you for taking the time to write a revew of your stay. We recognize that everyone is so busy these days but we truly appreciate the opportunity to see our hotel through our guests' experiences!

Thank you sincerely for your business and your comments, as they only help us to stay sharp and attuned to the feelings of our valued guests.

Sincerely,
Catherine H.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Foresthill, California
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
“Very comfortable beds!”
4 of 5 stars Reviewed November 26, 2012

We stayed 4 nights at the SJ Hilton and must say that their bed and pillows are just like at home!

The only thing I personally don't care about is their decor...very contemporary which is not MY style!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Vanessa K about Hilton San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine H, Director of Sales at Hilton San Jose, responded to this review
December 10, 2012
Dear Vanessa,

Thank you for taking the time to write a review about our hotel. We recognize that everyone is so busy these days but we truly appreciate the opportunity to see our hotel through our guests' experiences! We're glad that part of our hotel made you feel at home. We strive to make our hotel a home away from home for our guests.

Thank you sincerely for your business and your comments, as they only help us to stay sharp and attuned to the feelings of our valued guests.

Sincerely,
Catherine H.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poolesville, Maryland
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
“Good Location but it felt old”
3 of 5 stars Reviewed November 20, 2012

The staff was really wonderful and my room had a lot of space, but it just felt old to me. It wasn't due to the furniture because the hotel had modern furniture. Maybe it was the light colored walls throughout. I do recall walking down the hallway to my room and thinking to myself that this felt like an older hotel.

The location was really good. Many places within walking distance.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Ravens67 about Hilton San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine H, Director of Sales at Hilton San Jose, responded to this review
December 10, 2012
Hello,

Thank you for taking the time to write a revew of your stay. We recognize that everyone is so busy these days but we truly appreciate the opportunity to see our hotel through our guests' experiences!

Thank you sincerely for your business and your comments, as they only help us to stay sharp and attuned to the feelings of our valued guests.

Sincerely,
Catherine H.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, UK
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Great conference hotel”
4 of 5 stars Reviewed November 16, 2012

Recently held a corporate 2 day meeting here for 80 people and everything flowed really well. Worth a mention are the staff who were super helpful, polite and a pleasure to do business with.

I was very fortunate to have a room upgrade and not sure I have ever stayed in such a huge suite, it was absolutely fantastic.

The hotel won't win awards as a looker but it served my purposes well and was in a central location.

Would happily return.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask sjj127 about Hilton San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine H, Director of Sales at Hilton San Jose, responded to this review
November 19, 2012
Hello,

Thank you very much for taking the time to write a review about your stay. We are thrilled that you enjoyed your stay with us. We are very proud of our team and we strive to provide excellent customer service.

We look forward to hosting your stay again in the future!

Sincerely,
Catherine H.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton San Jose

Also Known As:
Hilton San Jose Hotel
Hilton San Jose Hotel San Jose
Hilton Hotel San Jose
San Jose Hilton
Address: 300 Almaden Boulevard, San Jose, CA 95110
Phone Number:
Region: United States > California > San Jose
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in San Jose
#12 Family Hotels in San Jose
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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