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“Always feel a warm welcome” 4 of 5 stars
Review of Residence Inn San Jose South

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Residence Inn San Jose South
3.0 of 5 Hotel   |   6111 San Ignacio Avenue, San Jose, CA 95119   |  
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Ranked #13 of 72 hotels in San Jose
Wanaque, New Jersey
Top Contributor
62 reviews 62 reviews
29 hotel reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
“Always feel a warm welcome”
4 of 5 stars Reviewed July 20, 2013

I have stayed here for several work related visits over the past year and have to say they are very consistent. This past visit I needed to leave early due to personal reasons. The desk clerk. Annie, I believe was so sweet! She asked if there was anything she could do to help? Did I need a water for the road? It was 5:30am who is that sweet that early in the morning? I told her so and she said thank you, you are the second person who told me that this morning. Give this woman a pat on the back and more. Worth her weight in gold. Believe me a road warrior. We love Marriott

Room Tip: This hotel is right off 101. There is a Lucky's supermarket next store (within walking) that has...
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  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review, July 25, 2013
Hello EdandMags,
Thank you so much for writing a review for us. I love to hear about how great our staff is! I will pass along your note and read it to everyone to let them know how much you appreciated your stay. We hope everything is ok now and hope to see you on your next trip to San Jose!

Aubrey Prophet
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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78 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Walla Walla, Washington
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 23, 2013

Stayed here for 2 nights while attending a graduation. We loved the location which is close to everything yet not in the hustle and bustle of the city. We made several trips to the airport to pick up family coming in and it wasn't to far away. The Hotel itself was clean with good amenities. Breakfast was good with a good variety. Hotel staff was very helpful and friendly. We would definatly stay here again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review, July 25, 2013
Hello Bonnie C,
We appreciate your response and are happy to hear you had a great stay in San Jose for the graduation! Hopefully we will be able to host your family for your next vacation to the area. Have a great summer.

Aubrey Prophet
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, Ohio
Top Contributor
56 reviews 56 reviews
14 hotel reviews
Reviews in 35 cities Reviews in 35 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 15, 2013

A nice, newer Residence Inn to stay. We were there for a family vacation so the spot was perfect for our trip. Good area with plenty of restaurants and easy access to shopping and the highways. Rooms were clean and spacious with the beds comfortable. A great place to stay.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review, July 25, 2013
Hello JS_4202,
Thank you for your response. So glad you enjoyed your vacation to San Jose with the family! Have a great summer and hopefully we will get to host you in our new renovated rooms for your next trip.

Aubrey Prophet
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 6, 2013

Stayed here for a short business trip, luckily the office was right around the corner. From what we saw, the hotel is at the begining of a business park, with a few small fast food places within walking distance. Anything other than fast food, or a convenience store / gas station, you would need to drive.

The hotel itself is a bit dated in locations - hallways, rooms, elevator, lobby and fitness center. The grounds themselves are actually very well kept, and the exterior gives a bit of a false impression. Rooms are large, spacious, but dated and a bit dirty. Bathroom had peeling wallpaper, mildew in the bathroom, and the stove and dishwasher smelled as if there were dead animals in them. I had a studio at the back of the property, facing the highway - don't do that to yourself. WiFi extremely slow.

However, the staff was friendly and professional. Breakfast was your standard pre-made eggs, frozen / thawed bagels, etc...not bad, but not great.

Have stayed in better Residence Inns, but for 2 nights, it wasn't that bad for a place to sleep.

Room Tip: Don't stay at the back of the hotel, facing the highway!
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review, July 25, 2013
Hello M J,
Thank you for your review, we are pleased that you enjoyed your short stay with us. I am happy to inform you that we have started a full renovation of our guest rooms which will be completed in September. It is a huge improvement and I can assure that you will love everything about this on your next visit with us. Please give me a call the next time you are in the area so we can accommodate your room location request as we would like all stays to be up to your expectations and flawless. See you next time!

Aubrey Prophet
General Manager
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Napa, CA
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 3, 2013

I've stayed in several Residence Inns recently and this one really needs a major overhaul. Fixtures, furniture, kitchen, a/c all need to be updated. Otherwise it was a just basic place roof over your head. Breakfast was not great- eggs were dry and other stuff was passable.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review, June 5, 2013
Hello Chutney3, thank you very much for your review. I am extremely happy to reply with some great news for you. We are starting a full room renovation July 9th and will have it completed within 2 months. I will also take your comments regarding breakfast back to the team and work on that for additional improvement.

We hope to be able to host you the nest time you are in the San Jose area! Please feel free to contact me if I can be of further assistance with that.

Thank you!
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Pasadena, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed May 17, 2013 via mobile

We've enjoyed several stays at this location. The staff is top notch, the rooms are well appointed and welcoming, and you get free WiFi and breakfast. Close to shopping, services and freeways. Our go-to home away from home in South San Jose - We'll be back for sure!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review, June 5, 2013
Hello odalisque,
Thank you for your review and your positive comments. My staff and I truly appreciate your business and that we were able to host a great home away from home stay for you.

See you Soon!
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Manchester, Connecticut
Top Contributor
95 reviews 95 reviews
66 hotel reviews
Reviews in 59 cities Reviews in 59 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 2, 2013

I stayed at this hotel on business in April 2013. This hotel is what you would expect from a Residence Inn. The rooms are spacious and comfortable. They have an evening social hour and morning breakfast, both complimentary. I did not partake in the evening social, but I did eat breakfast in the morning, which was pretty good. The hotel has a small exercise room with cardio equipment. The staff is friendly. The internet access is also complimentary but a little on the slow side. The hotel is easy to access from US-101. The rooms also have full-sized refrigerators, a stove, microwave, dishes, and silverware. I was only here for a day and did not use these, but this is a nice hotel at a reasonable price. If I were to stay longer, I could see myself taking advantage of the kitchen amenities.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residence Inn S, General Manager at Residence Inn San Jose South, responded to this review, June 5, 2013
Hello Greg A,
Thank you for your review of our property! I am so delighted to hear that you had a great stay, next time you are in the area we hope you are able to stay longer and take advantage of our full kitchens and hospitality hour!

Hope to see you real soon, thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Residence Inn San Jose South

Address: 6111 San Ignacio Avenue, San Jose, CA 95119
Phone Number:
Location: United States > California > San Jose
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in San Jose
#16 Business Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Jose South 3*
Reservation Options:
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Also Known As:
Residence Inn San Jose South Hotel San Jose
San Jose Residence Inn

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