The Res. Inn San Jose South is a very nice newer property. Our accommodations were well suited to our needs and they serve a full breakfast and light supper on weekdays. The only thing I could not understand is why they do not put a sofa with a pull out bed in a suite that has 2 full bedrooms and two full baths. Other than that puzzle, cannot say anything bad about the property, however...
We booked a block of rooms for a wedding. Our group arrived on different days, beginning with myself, my daughter and her bridal party most of whom had to be picked up from the airport at different times. It was to be a very busy day after a long road trip.
We received a phone call midway through our 6 hour drive from our booking agent telling us that they had guests in our room who decided to extend their stay, therefore our rooms were not available for our first night. We were travelling with all the wedding decorations, some of which had to be assembled prior to the wedding. Although the hotel paid for our stay at another Marriott property for the one night, we were very inconvenienced. We were not able to get to the decor that needed attention without unpacking the entire car and so chose to wait until we could check into our suites at the original property.
I had a few issues with the bill upon check out. Since I was paying for several rooms, I requested printouts. They were very willing to adjust the errors to what was agreed upon, which is why I titled this review "confirm." I cannot say that they were ever contrary or unaccommodating, it was just a lot of unnecessary stress at an already stressful time.
Our rooms were in the back building. Very quiet for our purpose, but a bit of a walk to the dining a...
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Thank you for taking time to write a review about our hotel. Your feedback will surely give us the opportunity to further improve...
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