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Residence Inn San Jose South: Traveler Reviews

3.0 of 5
6111 San Ignacio Avenue, San Jose, CA 95119
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Residence Inn San Jose South
Ranked #9 of 71 hotels in San Jose
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54 reviews from our community

    Trip type
Traveler rating
    27
    17
    3
    4
    3
Date Rating
Wanaque, New Jersey
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Beyond duty”
4 of 5 stars Reviewed October 3, 2012

Just have to say that we love Marriott. My stay here was so pleasant. I just mentioned that the iron did not work properly. Upon arrival that eve there was a cup of goodies on the kitchen counter and a really sweet note (hand written) from the staff. This is what I am talking about...treating us road warriers as if we are somthing special thanks Marriott

Room Tip: there is a Lucky accross the street to assist in groceries
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask EdandMags about Residence Inn San Jose South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amelia A, General Manager at Residence Inn San Jose South, responded to this review
October 5, 2012
Dear EdanMags,

It was our pleasure being of service to you and we're glad that you enjoyed your stay with us!

I will share your great feedback with the Team as this further inspire us to create memorable experiences for our guests and do better each day.

We hope to welcome you back very soon!

Sincerely,
Amelia H. Anastacio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Az United States
1 review
“wow!”
5 of 5 stars Reviewed October 1, 2012

This is the perfect combination of cheerful, attentive, "can do" attitude of any hotel I have ever been to! The Staff is ready willing and available to assit in any myriad of ways for every need. My mom is in a wheelchair and accomodation after accomodation was made to make her stay more comfortable. it feels like staying with family to us, and I couldn't ask for any better treatment than that. I highly recommend a stay here! I especially want to comment on the Manager Ameilia. she has gone above and beyond in every instance to to serve us. The Staff have a very cohesive feel, and genuinely seem to enjoy their work. I'm sure this is due to the leadership of the Manager. Thank you Amelia!!! You are one in a million!!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kathleen F about Residence Inn San Jose South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amelia A, General Manager at Residence Inn San Jose South, responded to this review
October 11, 2012
Dear Kathleen,

It is truly rewarding to get feedbacks from our guests! Moreover, inspiring to make a positive difference and touch lives in everyday that we do at work.

It is our pleasure to have the opportunity to be of service to you and your family.

Thank you and best regards,
Amelia H. Anastacio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, CA
1 review
“Fulfilled my every need!”
5 of 5 stars Reviewed September 28, 2012

Because of some health issues I have, it is difficult for me to travel. Amelia, the G.M., offered ways to make my stay more comfortable & it made such a difference. I couldn't believe how caring she was! I have never seen this before at any hotel. I wish I could have taken her home w/ me! She went above & beyond what hotels do. Everyone there was so pleasant & friendly. I was so grateful! Breakfasts are great too. We will be going back soon.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Karen B about Residence Inn San Jose South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amelia A, General Manager at Residence Inn San Jose South, responded to this review
October 1, 2012
Dear Karen,

We greatly appreciate your nice comment and for giving us the opportunity to take care of you during your recent stay with us. We're glad that you had a comfortable stay with us

Please do not hesitate to reach out to me or any member of my Team for your future lodging needs.

Looking forward to having you back soon!

Sincerely,
Amelia H. Anastacio
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Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“WOW, couldn't ask for more, greatly exceeding our expectations. The staff led by the manager was outstanding!”
5 of 5 stars Reviewed September 21, 2012 via mobile

This hotel provids breakfast and a light dinner and happy hour during the work week. The attitude of the staff is its biggest asset. There is a note in the room in case you would like your refrigerator stocked with groceries. whatore could you want!!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask bunny560 about Residence Inn San Jose South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amelia A, General Manager at Residence Inn San Jose South, responded to this review
September 24, 2012
Hi Bunny560,

Thank you for your awesome feedbacks! The Team sincerely appreciates having you stayed with us and gave us the opportunity to be of...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Layton, Utah
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Love Residence Inn..... But needs an update”
4 of 5 stars Reviewed September 18, 2012 via mobile

First off the staff is awesome. The location is not bad. The price is quite high but this is San Jose so it's good for area. The rooms need an update 1994 cabinets and couches. They do have 2 LG flat screens which are nice. Overall I was happy.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Chales78 for San Jose
Ask Chales78 about Residence Inn San Jose South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amelia A, General Manager at Residence Inn San Jose South, responded to this review
September 20, 2012
Dear Charles,

It was nice to know that you enjoyed your stay at the Residence Inn San Jose South!

Your feedbacks are greatly appreciated...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn San Jose South

Also Known As:
Residence Inn San Jose South Hotel San Jose
Residence Inn San Jose South Hotel
Residence Inn San Jose
San Jose Residence Inn
Address: 6111 San Ignacio Avenue, San Jose, CA 95119
Phone Number:
Region: United States > California > San Jose
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in San Jose
#11 Business Hotels in San Jose
Price Range: $$
Hotel Class:3 star (3*)
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