This was basically the only decent hotel left during my recent business trip to San Jose, and the only room available was a 'suite'.

--The neighborhood surrounding the hotel is not great. Not too bad, but next to the freeway and not great.
--Check-in was fine, the hotel looked to be recently renovated, but the room was pretty basic. Since it was a 'suite', it was large but it was basically a huge room with a bedroom off to the side. It looked like they tried to update it, but didn't really follow through.
--The furniture in the living space was sparse, and placed haphazardly for the size of the room. It looked like someone tried to decorate, but the space was just too big so they gave up.
--I tried to use the coffee maker, but old discolored water started dripping out of it so I skipped it.
--The bedroom was fine except the bed was not very comfortable.
--The bathroom was not cleaned very well, as there were a few random hairs in the shower/tub combination, which pretty much ruins a hotel stay. The shower was inside the oval shaped jetted tub, so it was awkward getting into it.. Also, the jets looked dirty (what hotel renovates and doesn’t replace an 80s-style jetted tub?). The plumbing by the shower head and the spigot was coming out of the wall (see photo). There's no excuse for this kind of disrepair at any hotel, let alone a higher cost 'suite' at a Holiday Inn (a brand that markets itself as mid-range hotel option).

This hotel is fine to crash for one night, and maybe some of the other renovated rooms have a better layout and a nicer bathroom, but I won't stay here again.

First of all, I travel frequently and when going to San Jose I always book at the Holiday Inn San Jose- Airport. I am always greeted by pleasant staff who efficiently finds me a room that fits my needs. I am always happy with the room in size and especially cleanliness which is VERY important to me. Many times I have eaten breakfast buffet and I awlays like the idea of having the option to order from the menu as well. Either way I was always happy with the food. All in all I enjoy staying at your Holiday Inn and will continue to do so as well as tell my friends.

My family rented a suite on the top floor for one night and we absolutely loved it! There were three of us, my husband, daughter and I. We felt as if we were in a luxury apartment because it was so spacious, nicely decorated, modern and spotless. The livingroom had the pullout queen size bed and it was very big section area. My daughter loved running around this area. We enjoyed the suite so much that we stayed in for the entire stay. The room looked very clean and new and also had a refrigerator too. We especially loved the 2 separate bathrooms and the 2 separate sinks, this was a highlighted of the whole suite. The staff was very professional and attentive, they catered to all our needs with a friendly smile. The pool we thought it was a little bit small but it was in the Winter so did not use it afterall. We stayed here before when it was Wyndham but now it is called Holiday Inn San Jose Airport. They recently did more renovation to the place. They did an awesome job upgrading the place, it definitely transpired the hotel to the next level. We will definttely come back and recommend it to our friends.

Charlotte, May, and Hever thank you so much for your hospitality! These three folks at the front desk went out of their way to make sure my group had a great experience while staying for a training. From making sure everyone was more than happy with their rooms to making dinner reservations these three went above and beyond. I am a spoiled traveler and was a little worried about staying at this hotel. Being here...the rooms are extremely clean, the bed so comfy, the bath product "bath and body", the food looks great and tastes great too. I couldn't be happier with the experience. Most of the group stayed in the renovated rooms on the 6-9 floor.