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“Pretty Good Hotel” 4 of 5 stars
Review of The Fairmont San Jose

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The Fairmont San Jose
4.5 of 5 Hotel   |   170 South Market Street, San Jose, CA 95113   |  
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Hotel amenities
Ranked #10 of 73 Hotels in San Jose
Certificate of Excellence
GreenLeadersPlatinum level
San Francisco, California
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“Pretty Good Hotel”
4 of 5 stars Reviewed July 22, 2014

Stayed for three nights. Check in was a breeze. The room wasn't very large but not small either. Decent size. I liked that the bathroom had a separate tub, shower and water closet with a door (privacy!). The room décor was modern but not too modern.

Service in the bars and restaurants was excellent - from pool service to lobby bar to room service. My spouse and I enjoyed a cocktail and listening to the live music in the lobby (a "treat" for parents traveling with kids). The pool was adequate size-wise and there were always plenty of towels and pool chairs.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSanJose, Customer Service Representative at The Fairmont San Jose, responded to this review, September 5, 2014
Dear Valued Guest,

We are happy to hear you enjoyed everything about your stay. Thank you for the review!

Sincerely,
Daniel B
Customer Service Representative
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,262 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
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English first
Palm Desert, California
Senior Contributor
21 reviews 21 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 22, 2014

The hotel is located in the center of town with many attractions within easy walking distance. Our deluxe room was well furnished, extremely clean with great views of the city and mountains. Large, well-equipped bathroom featured separate shower and amenities expected with this brand hotel. WI-FI and discounted valet parking were included in our conference package rate. All staff were friendly, helpful and appeared eager to help. Several good restaurants are a short walk from the property. The Grill (in the hotel) provided excellent service and food the evening we had dinner there.

Room Tip: Our South Tower room provided a quiet location with less congestion on elevators than in the main bu...
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSanJose, Customer Service Representative at The Fairmont San Jose, responded to this review, September 5, 2014
Dear John,

We are happy to hear you enjoyed everything about your stay, including Fairmont service, our luxurious rooms, delectable dining options, and perfect location. Thank you for the review!

Sincerely,
Daniel B
Customer Service Representative
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrold, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 22, 2014 via mobile

Stayed for 4 days for a conference, hotel was clean comfortable and efficient. The stand out guy there was the concierge whose name I regretfully can't remember, great help, good ideas and went the extra mile. Loads of social activities there and Friday night the locals descended for live music and dancing, all of N California life to watch and enjoy.

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSanJose, Customer Service Representative at The Fairmont San Jose, responded to this review, September 5, 2014
Dear Keith,

We are happy to hear you enjoyed everything about your stay. Thank you for the review!

Sincerely,
Daniel B
Customer Service Representative
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Cruces, New Mexico
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 21, 2014

Having stayed at this Fairmont property in San Jose numerous times when I visit the city, it has always provided an excellent experience. Access to the facility for check-in is very easy, just drive into the entrance and use valet parking.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSanJose, Customer Service Representative at The Fairmont San Jose, responded to this review, September 5, 2014
Dear Steve,

We are happy to hear you enjoyed everything about your stay. Thank you for the review!

Sincerely,
Daniel B
Customer Service Representative
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 21, 2014

Very nice hotel and staff, room was large and very comfortable. Great bathroom and amenities. The facilities are excellent and the downtown location is convenient. Also love the restaurant and bar - will return.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSanJose, Customer Service Representative at The Fairmont San Jose, responded to this review, September 5, 2014
Dear Michael,

We are happy to hear you enjoyed every aspect about your stay, especially the location. We aim for perfection for our guests. Thank you for the review!

Sincerely,
Daniel B
Customer Service Representative
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malibu
1 review
5 of 5 stars Reviewed July 21, 2014

Everything was perfect, from start to finish except our lunch at The Grill - was reminded why we never got there anymore.
Still, our suite was HUGE, TV embedded in the bathroom mirror, comfy bed, live music in lounge!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSanJose, Customer Service Representative at The Fairmont San Jose, responded to this review, September 5, 2014
Dear Amy,

We are happy to hear you enjoyed so much about your stay. Thank you for the review!

Sincerely,
Daniel B
Customer Service Representative
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Ana, California
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 21, 2014

Stayed there over week-end for a class. Rooms were clean, secure adequate size, staff courteous. Not cheap. $26 to park. Food pricey. Wouldn't have stayed if I didn't get substantial discount. Have no problem recommending if you are in that price league. Bar on first floor has music but not designed for it.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSanJose, Customer Service Representative at The Fairmont San Jose, responded to this review, September 5, 2014
Dear Robert,

We are happy to hear you enjoyed your stay. Thank you for the review!

Sincerely,
Daniel B
Customer Service Representative
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fairmont San Jose

Address: 170 South Market Street, San Jose, CA 95113
Phone Number:
Location: United States > California > San Jose
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Spa Wheelchair access
Hotel Style:
#1 Green Hotel in San Jose
#3 Luxury Hotel in San Jose
#4 Business Hotel in San Jose
#5 Romantic Hotel in San Jose
#7 Family Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Fairmont San Jose 4.5*
Number of rooms: 808
Official Description (provided by the hotel):
Refined elegance and sophistication flow into each of the 808 well-appointed non-smoking deluxe guest rooms and suites at The Fairmont San Jose. Located near Silicon Valley in Northern California, this 20-story two tower masterpiece caters to discerning and well-traveled business professionals who expect impeccable quality from their accommodations. Meeting and conference rooms in our San Jose hotel are equipped to handle functions from exquisite receptions to multimedia presentations. Pamper yourself in the luxurious Tova Day Spa where you can relieve the stresses of the 21st century or simply enjoy a quick mani-pedi. A short drive will take you to more than 60 wineries in the Santa Cruz Mountain Appellation, as well as the famous Monterey Peninsula golf courses. ... more   less 
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Also Known As:
The Fairmont San Jose Hotel San Jose
Fairmont San Jose
San Jose Fairmont

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