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The Fairmont San Jose: Traveler Reviews

4.0 of 5
170 South Market Street, San Jose, CA 95113
Hotel amenities
The Fairmont San Jose
Ranked #6 of 71 hotels in San Jose
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523 reviews from our community

Traveler rating
    188
    201
    79
    34
    21
See reviews for
Families
63
 
Couples
84
 
Solo
54
 
Business
255
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
“Fabulous Stay!”
4 of 5 stars Reviewed February 24, 2013

Rooms were very spacious. Had the chance to stay in a suite overlooking the city night lights. Bed was comfortable. The bathroom is really nice with tub and shower. I could sleep there. Staff at the front desk and valet were pleasant. Overall stay is memorable. I will be back and highly recommend!

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ATeeMaui about The Fairmont San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Fairmont is Fantastic!!!”
5 of 5 stars Reviewed February 22, 2013

A classic hotel to stay while in Silicon Valley! Was there for business, and all meeting activities were produced on-site. The Fairmont has a "South Tower" building that has massive square footage of meeting and ballroom spaces. The food was excellent, and the staff was more than gracious and helpful. The WiFi in the rooms was strong, and always steady. I would recommend this property to any one!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BruceK62 about The Fairmont San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSanJose, Director of Sales at The Fairmont San Jose, responded to this review
February 28, 2013
Good Afternoon,

Thank you so much for taking the time to post your review. It looks like every part of your stay was a success, from the food and beverage at your event, to your guest room. We love to read these kind of reviews! We can’t wait to welcome you back for business or pleasure.

Sincerely,
Marshall Jones
Director, Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Great Stay!”
5 of 5 stars Reviewed February 19, 2013

The location was great, my room was nice, the bed was very comfortable, and they promptly brought up the mini fridge that I requested for my room upon check-in. If I ever go to San Jose for business again I'd be happy to stay here again.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Ask Jessica G about The Fairmont San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Fairmont is great”
4 of 5 stars Reviewed February 18, 2013 via mobile

Stayed at the fairmont February 16 Th for one night room extremely quiet staff at hotel great server at bar and attendant at check out very friendly and helpful. Have stayed there several times before alway happy. Would highly recommend.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ZenMasta about The Fairmont San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flagstaff, Arizona
Top Contributor
229 reviews 229 reviews
55 hotel reviews
Reviews in 69 cities Reviews in 69 cities
77 helpful votes 77 helpful votes
“Friendly staff, huge suite!”
4 of 5 stars Reviewed February 17, 2013

We stayed here for a conference - first time at a Fairmont - and found everything to be up to 4-diamond expectations. We were warmly greeted by the bellman, efficiently checked in, and having booked a "Tower suite," found our room to be large enough to move into! There was a small separate dining area (no kitchen), and a nice roomy living room. The closet was walk-in, and the bath had separate tub and shower.

If you join their loyalty program, your Internet will be complimentary. Only a couple minor notes keep this from being top-rated: no electrical outlet near the nightstand for our phone chargers, and decidedly tired furnishings. The bed was comfy with high-end linens so sleep was good. Conference rooms were chilly so bring a sweater or wrap.

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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask CleopatraBunny about The Fairmont San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSanJose, Director of Sales at The Fairmont San Jose, responded to this review
February 19, 2013
Good Afternoon,

Thank you so much for taking the time to post your review. We are so glad you received a warm welcome, and enjoyed your stay in San Jose. We hope to have you back again soon!

Sincerely,

Marshall Jones
Director, Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about The Fairmont San Jose

Also Known As:
The Fairmont San Jose Hotel
The Fairmont San Jose Hotel San Jose
Fairmont San Jose
San Jose Fairmont
Address: 170 South Market Street, San Jose, CA 95113
Region: United States > California > San Jose
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in San Jose
#2 Luxury Hotels in San Jose
#3 Business Hotels in San Jose
#5 Family Hotels in San Jose
#5 Romantic Hotels in San Jose
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Opened in 1987 in the heart of the city, this five-star, 541-room hotel has become the city's social center. ... more   less 
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