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The Fairmont San Jose: Traveler Reviews

4.0 of 5
170 South Market Street, San Jose, CA 95113
Hotel amenities
The Fairmont San Jose
Ranked #6 of 71 hotels in San Jose
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522 reviews from our community

Traveler rating
    188
    200
    79
    34
    21
See reviews for
Families
63
 
Couples
84
 
Solo
54
 
Business
254
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Austin
Top Contributor
126 reviews 126 reviews
123 hotel reviews
Reviews in 85 cities Reviews in 85 cities
84 helpful votes 84 helpful votes
“Still nice in San Jose”
4 of 5 stars Reviewed January 18, 2013

The Fairmont San Jose continues to be one of the nicest hotels in a downtown with a cluster of 4 star hotels around the square. The reception desk is at the back of a big lobby now populated with meeting areas, bars, and restaurants. Check in was reasonably quick and friendly, though the room type I requested and was assured I got, was exactly the opposite, so she probably misunderstood me (I like a room far from the elevator because all of you talk too much when walking down the corridor). The Fairmont, has an adjacent lesser building, I call a convention wing, which is reached across an alley; my room was in this South Tower.

The room was large, clean, with two comfortable queen size beds, lots of pillows, good desk space, a big flat screen TV with lots of channels; it was not 5 star elegant but about what you would expect of an upscale hotel. The bathroom was also nice with a tub, separate shower, lots of towels (though I did not find a floor towel), and a good selection of bottled amenities (shampoo, body wash, and lotion, missing only the conditioner). There was coffee service in the bathroom and free internet available.

Overnight parking is $26 in the hotel. Within 3 blocks there are two city parking structures that advertise $5 flat fee, but that is only if you are out by 6AM so be prepared to be tricked with a much higher rate. If you are a walker, you can go between SJC airport and the hotel via a link- bus to the street car (light rail) which stops near the hotel. You can also connect to SFO airport via BART and Caltrans in a little over 90 minutes (check the schedule on google maps). To minimize car cost during your stay, you can rent a car Enterprise which is about a 5 block walk from the hotel.

If you get a good rate, you will like this hotel even if you are in the convention wing; I recommend it.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
149 reviews 149 reviews
44 hotel reviews
Reviews in 57 cities Reviews in 57 cities
36 helpful votes 36 helpful votes
“Nice Hotel But Expensive”
4 of 5 stars Reviewed January 17, 2013 via mobile

The Fairmont is a nice and elegant hotel. My room was very nice, with a large bathroom and a very nice bed. The public areas are good too. The hotel is expensive, though:My room was more than $360 per night.

Stayed January 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Amazing experience”
5 of 5 stars Reviewed January 16, 2013

By far the nicest hotel I have ever stayed at. We got a good deal on Expedia by booking 2 months in advance. We upgraded to a suite for $50 upon checking in. Very worth it! The room and views were unforgettable. The bar is very classy with impeccable service. Christmas in the park was right next door to us as well as a dozen restaurants from high class seafood/steak to Johnny Rockets burgers. I have nothing negative to say about the Fairmont.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GarciaFamilyMayor about The Fairmont San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSanJose, Director of Sales at The Fairmont San Jose, responded to this review
January 25, 2013
Good Morning,

Thank you for taking the time to post your review. I am so pleased to hear you had impeccable service in our Lobby Lounge. We can't wait to welcome you back.

Thank you,
Marshall Jones
Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cupertino, CA
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
37 helpful votes 37 helpful votes
“Solid hotel with a great bed”
4 of 5 stars Reviewed January 15, 2013

We recently spent one night at the local Fairmont San Jose after my company's Winter Party. We were in a room in the adjacent tower which is connected to the main building by a pedestrian bridge. We really enjoyed our short stay here. The bed and pillows were extremely comfortable, and the towels were as lush as you'd expect at a Fairmont. The room was quiet except for a little street noise (we were on the 8th floor). The only downside of the room was that the light on the make-up mirror did not function. We passed on hotel breakfast in the morning instead walking around to find the adjacent excelllent Bijan bakery and Philz coffee a few short blocks away. There are several nice hotel options in downtown San Jose, and the Fairmont is one of the best.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask gbob about The Fairmont San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSanJose, Director of Sales at The Fairmont San Jose, responded to this review
January 16, 2013
Good Afternoon,

Thank you for taking the time to write your review. I am so happy we impressed you with our luxurious accommodations and amenities. Hopefully it made your Winter Party that much better.
We can't wait to welcome you back soon.

Sincerely,
Marshall Jones
Director, Sales and Marketing
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Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“(pre) Christmas in Cala”
4 of 5 stars Reviewed January 10, 2013

We had a meeting in San Jose before Christmas and had the opportunity to stay at The Fairmont. I'd have to say this was the best hotel I stayed in this year. Everything everyone else has said is true - but I got Christmas Decorations added to the mix and the park was filled with Christmas trees! I was happy to see people out and about downtown, since my last visit to San Jose reminded me of a ghost town after 5pm.
The food was great.
The rooms were very comfortable, and the bathrooms very spacious!

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSanJose, Director of Sales at The Fairmont San Jose, responded to this review
January 16, 2013
Good Afternoon,

Thank you for your review. The holidays are a very special time in Downtown San Jose, and I am excited you got to experience it. We can't wait to welcome you back on your next stay.
Sincerely,
Marshall Jones
Director, Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fairmont San Jose

Also Known As:
The Fairmont San Jose Hotel
The Fairmont San Jose Hotel San Jose
Fairmont San Jose
San Jose Fairmont
Address: 170 South Market Street, San Jose, CA 95113
Region: United States > California > San Jose
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in San Jose
#2 Luxury Hotels in San Jose
#3 Business Hotels in San Jose
#5 Family Hotels in San Jose
#5 Romantic Hotels in San Jose
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Opened in 1987 in the heart of the city, this five-star, 541-room hotel has become the city's social center. ... more   less 
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