I spent two nights at the Fairmont in downtown San Jose at the end of August while in town on business. I used to live in San Jose, and I am well aware of the Fairmont's central location and reputation as a nice hotel. I am happy to say the hotel delivered!
The premises were clean and attractive. Front desk staff were friendly and helpful. My upper floor room was clean too, extra large, well-appointed, and had a striking view to the east. I only wish I had more time to spend in my room!
My only serious complaint is that 3 of the 4 pillows on my bed were musty. They smelled terrible, in fact, but I didn't say anything because I only need one pillow to sleep and I didn't want to wait for housekeeping. Other negatives include the small, somewhat dark shower enclosure, and the extra charge for Wi-Fi. (I had great T-Mobile 4G reception, but this could be a hassle if you need to use a computer.) If the Fairmont can figure out how to modernize the bathroom, offer free Wi-Fi, and discard musty pillows, I would unquestionably give this property 5 stars.
FYI, parking here is not cheap. I used to be a local, so I knew where to put my car for free overnight parking, but this probably isn't practical for most visitors. Don't forget to budget for parking, or try your luck in surrounding garages or on the street if you dare.