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“Its My Second Home” 4 of 5 stars
Review of Staybridge Suites San Jose

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Staybridge Suites San Jose
3.0 of 5 Hotel   |   1602 Crane Court, San Jose, CA 95112   |  
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Ranked #11 of 73 Hotels in San Jose
Chennai
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Its My Second Home”
4 of 5 stars Reviewed June 11, 2014

Been here at least 10 times and this place never disappoints. My first stay was in 2006 and my latest one is in Jan of 2014. Would have spent atleast 250+ nights in the past 8 years. Very comfortable and staff is very good.

I used to love the old kitchen the new renovated kitchen has a horrible cook top and a smaller sink.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review, July 9, 2014
Hi pak101,

I know we can count on you for a return visit time after time. What a pleasure it is to continue to serve you. Visiting us through the renovations and watching as we made so many improvements to the hotel. We are as you know honored to have you as a friend of the hotel and can’t wait to see you again soon.

Regards,

Charles E. Julien
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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103 reviews from our community

Traveler rating
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    12
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Russian first
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English first
Miamisburg, Ohio
Senior Contributor
46 reviews 46 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 3, 2014 via mobile

Rented a two bedroom unit for our extended family. It was clean and comfortable. Kitchen contained everything we needed. Enjoyed the heated pool and comfortable outdoor seating areas. Hot breakfasts are complimentary but not elaborate. Business center with free computers and printers was a nice bonus. If you are flying into San Jose or working one of the high tech industries in the area, this is the place for you.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review, July 9, 2014
Hello Kent S,

I’m very pleased to read about your recent visit to our hotel and how much you enjoyed your visit. As a frequent traveler and contributor to the site it is humbling to receive compliments like this from you. Please come back again soon and give us a chance to serve you again.

Regards,

Charles E. Julien
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 3, 2014

Stayed here for more than 2 weeks due to company business, it quickly feel as as home with great breakfast, spacious room with kitchen, study and living area. Used the onsite laundry machine but missed all dinner activities.

A little far from any restaurants or grocery shop.

Will definitely back to here for more future stays.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review, July 9, 2014
Hello a10jliu,

Thank you very much for taking the time to write this review of your stay here. We are so pleased to hear that you enjoy returning here time after time. Our team is always looking for ways to help our guests to enjoy their visit so please stop by the front desk and share with us the kind of restaurants you like to visit most. We might have some options that are closer than you think. Also, keep in mind that we offer grocery shopping at no cost which may save you some time in driving to the grocery stores. We can’t wait for you to come back and visit us again soon.

Regards,

Charles E. Julien
General Manager
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Bangalore, India
1 review
2 of 5 stars Reviewed April 7, 2014

What's good: spacious rooms, good kitchen, microwave, refrigerator, etc. Short walk from several tech companies. Comprehensive hot breakfast.

What's bad: reactive management. Toilet flush continued to run but they replaced it; no phone near work desk but they got extension cord; lack of variety in social dinners, no good restaurants nearby.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites San Jose, responded to this review, April 23, 2014
Dear Anurag G,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the layout of the room prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield, California
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 3, 2014 via mobile

We took our niece to a Paramore concert and it was about 7 mins from the Pavilion Stadium where the Sharks play their games... We got the staff was really friendly and when we got to our room it was a nice well set up suite... It was 2 rooms one with 1 queen bed and a double and one room with a double bed... 2 baths and a living room with a kitchen... The only complaint was they should of had the 1 queen bed as the main room... My niece ending up sleeping in the queen bed and me and my wife stayed in a double... And my mother in law slept with our baby in the double bed ... The hotel is right next to Bay 101 good casino for poker lovers...

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review, July 9, 2014
Hello Aldrich Glen S,

I am very pleased to read this review you wrote of our hotel. In addition to the SAP center we are near to the future site of the SF 49ers home field and other exciting attractions. Your comments are welcome and we hope to host you on your next visit to the area.

Regards,

Charles E. Julien
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Assendelft
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 7, 2014

While attending a company training in San Jose I have stayed at the Staybridge Suites for three times now. Keep coming back here because it is a good choice to stay. The staff (Alex) is very friendly and helpful. Rooms are more apartments with sufficient room and good beds. Small shop available in reception. Free parking around the suites.

- Little noisy dishwasher, fridge;
- Breakfast is included but basic.

Room Tip: The suites on the ground floor have two bedrooms, the suites on the first floor have one bedroom.
See more room tips
  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review, July 9, 2014
Hello Nico T,

Thank you for taking time to write us this review. A traveler that returns time after time and enjoys every visit is the true measure of the quality of the hotel. I hope you are able to return to visit us again soon.

Regards,

Charles E. Julien
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 14, 2014 via mobile

In San Jose for a judo tournament. Short two night stay, wish it was longer. Rooms were clean, spacious, and comfortable. Enjoyed breakfast too! Stayed here last year while in San Jose, will stay here next year too.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSJCJO, General Manager at Staybridge Suites San Jose, responded to this review, February 17, 2014
Hi Sundaestrawberry,

We are all so very proud to hear you chose to return to our hotel this year. Thank you so much for taking time to write this review and sharing your thoughts with our travelers. We're eager for you'r return to San Jose!

Regards,

Charles E. Julien
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites San Jose

Address: 1602 Crane Court, San Jose, CA 95112
Phone Number:
Location: United States > California > San Jose
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in San Jose
#13 Business Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites San Jose 3*
Number of rooms: 114
Official Description (provided by the hotel):
The Staybridge Suites San Jose is an all suite property an ideal place to Get Comfortable whether it be for Training, Corporate Travel, or Leisure Travel. Staybridge Suites is perfect for your next extended stay and a great alternative to a corporate apartment or temporary housing. Each suite has a fully equipped kitchen, a separate living room and large desk with free high speed internet access. Complimentary daily breakfast buffet is provided and a Sundowner reception Tuesday Thursday evenings. Located in the heart of Silicon Valley only 1 miles from San Jose Airport and just 4 miles from downtown San Jose, HP Pavilion, home of the San Jose Sharks! Close to Paramount s Great America (Package Available), Winchester Mystery House, Raging Waters, and San Jose State University and Santa Clara University.We are a pet friendly hotel, and conveniently located to 101 and 880 Freeways. We are within 30 miles to Santa Cruz Beach and Boardwalk, Bonfonte Gardens and the Gilroy Outlets.We are located close to many top Silicon Valley companies such as Cisco, IBM, eBay, Hitachi, and Adobe Systems. Whatever the reason for your travel is, we would love for you to join our Priority Club and stay with us while in San Jose. ... more   less 
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Also Known As:
Staybridge Suites San Jose Hotel San Jose
San Jose Staybridge Suites

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