Extremely disappointed with this hotel’s(Staybridge 1602 Crane Court, San Jose, CA 95112) OVERTLY discriminatory practices. As a practicing attorney, I rarely use that word, understating possible defenses for an accuser’s actions, but if the shoe fits….
My group reserved a suite/room for a friend’s birthday as members from our group were visiting from all over Northern Californians and we did not want to drive home late that night. After dinner and shopping at a local mall, we arrived to check in around 9:00pm and were told by the front desk staff that in addition to the $200 or so for the room, they would be placing a $750.00 hold on our credit card (not debit, but credit card), in addition to our $200 room rate, which was to remain on our card for 10 days. Even though their policy, which was posted on their front desk counter, stated they charge the room rate and plus tax times the number of nights staying but they will place a $750 hold IF the rate is at least $750. I guess “Pete”, the front desk staff, thought our dark skin precluded us from knowing how to read their own printed policy. Even when I read him their own policy, he still insisted that he was going to do as he wanted and he does that for EVERYONE who checks in to their hotel. Hmmmm, probably not likely….
- Official Description (provided by the hotel):
- The Staybridge Suites San Jose is an all suite property an ideal place to Get Comfortable whether it be for Training, Corporate Travel, or Leisure Travel. Staybridge Suites is perfect for your next extended stay and a great alternative to a corporate apartment or temporary housing. Each suite has a fully equipped kitchen, a separate living room and large desk with free high speed internet access. Complimentary daily breakfast buffet is provided and a Sundowner reception Tuesday Thursday evenings. Located in the heart of Silicon Valley only 1 miles from San Jose Airport and just 4 miles from downtown San Jose, HP Pavilion, home of the San Jose Sharks! Close to Paramount s Great America (Package Available), Winchester Mystery House, Raging Waters, and San Jose State University and Santa Clara University.We are a pet friendly hotel, and conveniently located to 101 and 880 Freeways. We are within 30 miles to Santa Cruz Beach and Boardwalk, Bonfonte Gardens and the Gilroy Outlets.We are located close to many top Silicon Valley companies such as Cisco, IBM, eBay, Hitachi, and Adobe Systems. Whatever the reason for your travel is, we would love for you to join our Priority Club and stay with us while in San Jose. ... more less
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- Also Known As:
- Staybridge Suites San Jose Hotel San Jose
- San Jose Staybridge Suites