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“Misrepresentation” 3 of 5 stars
Review of Staybridge Suites San Jose

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Staybridge Suites San Jose
3.0 of 5 Hotel   |   1602 Crane Court, San Jose, CA 95112   |  
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Ranked #12 of 74 Hotels in San Jose
Certificate of Excellence
Courtenay, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Misrepresentation”
3 of 5 stars Reviewed October 2, 2011

The amenities say they offer a complimentary ride to businesses within a 5 mile radius but when you ask for one well within the radius they state they don't go there. If you put a note in every room stating within a 5 mile radius than you damn well better go there. This is definantly not a place to come without a vehicle.

Stayed October 2011, traveled on business
Helpful?
1 Thank murphy-god-of-oops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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134 reviews from our community

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germany
Level Contributor
115 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed September 12, 2011

i have been there over the weekend using the 119 dollar night weekend offer.

first: the location is very nice: close to us 101 north and south, perfect for access to palo alto, stanford or gilroy and intermediate stay.

the individual arrangement of four appartments in one house is nice.

the whole location is very quit, i'm sentive to this; and i'm lucky.

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the whole lacation is old, may 10 or more. related to the age the furniture, doors and the whole interior equipement is old. you see this, but is works and is ok.

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the breakfast is the usual staybridge hotel, may be a little bit less. the staff is VERY FRIENDLY and helpful (not a usual thing nowadays).

the typical hotel guest are coming from india and china, beering students or doing internship (or or or).

i'm lucky to find this hotel, because this makes a new alternative to palo alto hotels etc.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank joedi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 11, 2011

I was in Staybridge for more than a month and had a real good time. I have lot of good things to write about them :)
1. Rooms are good. Real good. Cozy beds, LCD TV, full fledged kitchen
2. Great staff - very helpful
3. There is a heated pool as well
4. Ample parking for cars
5. Housekeeping is great
6. You can avail there DVD rentals as well

The only thing that I didnt like was their repetitive breakfast.
And yes, their internet sucks big time. Its painfully slow :(

Overall a great experience :)

  • Stayed April 2011, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank nishant p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 29, 2011

A home away from home. Comfortable room with nice and big living room.
Awesome breakfast
shuttles to near-by place
friendly staff
In-house Kitchen is really big.

Overall a very comfortable stay.

  • Stayed March 2011, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank AnshulGulati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 25, 2011

This is a place where I feel at home. They provide a neat kitchen with all the amenities; customization is possible too - I got a rice cooker on request!

If you are priority member you get daily touch up services for free; once a week the whole room is properly sanitized.


Amongst other things- there are freebies like a laundry room, newspaper, pick-up and drop to nearby offices or caltrain station and last but not the least I like the evening snacks and free beer on 3 of the weekdays - all complimentary. The breakfast is continental but decent and I have found the hotel to be open to feedback.

All in all - my preferred destination whenever I travel to San Jose!

  • Stayed December 2010, traveled on business
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank makarand_malu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed February 3, 2011

As a regular Staybridge customer I look forward to arriving at my hotel room no matter what city I am in. But, my stay at the San Jose location would best be described as a Disaster. Here are just a few reasons:
1. Maintenance was in my room 3 times within the first 48 hours of my stay
2. AC/Heat did not work properly the first day and the last day. After "fixing it" the last day it didnt work properly again. Windows that should open were bolted shut so the room stayed stuffy.
3. Toilet didn't flush properly on the first and last day and would leave waste in the bowl.
4. Dryer left ALL of my whites with with oil stains
5. Burns on 2 counter tops from hot pots. This is a common theme at locations where software companies import software developers from India....
6. AC air filter was so dirty it caused the AC coils to freeze up and then drip drip drip... Chinese water torture when it thawed out...
7. I was up at 3:00 am to work on the first morning only to find the entire propery's internet was out.

This just names a few. The properties on both East and West coasts are tired and worn. The company has not properly invested into the properties during the last economic downturn and it really shows. Management seems to have limited ability to rectify the problems. I am sorry to say that next time I travel to San Jose I will have to find another place to stay.

  • Stayed February 2011, traveled on business
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Sailingbill63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohali
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 23, 2010

I stayed their for more then 2 months, but never got any feeling that i am staying away from my hown. Always i think i am staying in a Home. This is not a Hotel, but a place where you can spent good time, they have pool. Their breakfast is really good.......

  • Stayed February 2010, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank nitnew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites San Jose

Address: 1602 Crane Court, San Jose, CA 95112
Phone Number:
Location: United States > California > San Jose
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in San Jose
#10 Family Hotel in San Jose
#13 Business Hotel in San Jose
Price Range (Based on Average Rates):
Hotel Class:3 star — Staybridge Suites San Jose 3*
Number of rooms: 114
Official Description (provided by the hotel):
The Staybridge Suites San Jose is an all suite property an ideal place to Get Comfortable whether it be for Training, Corporate Travel, or Leisure Travel. Staybridge Suites is perfect for your next extended stay and a great alternative to a corporate apartment or temporary housing. Each suite has a fully equipped kitchen, a separate living room and large desk with free high speed internet access. Complimentary daily breakfast buffet is provided and a Sundowner reception Tuesday Thursday evenings. Located in the heart of Silicon Valley only 1 miles from San Jose Airport and just 4 miles from downtown San Jose, HP Pavilion, home of the San Jose Sharks! Close to Paramount s Great America (Package Available), Winchester Mystery House, Raging Waters, and San Jose State University and Santa Clara University.We are a pet friendly hotel, and conveniently located to 101 and 880 Freeways. We are within 30 miles to Santa Cruz Beach and Boardwalk, Bonfonte Gardens and the Gilroy Outlets.We are located close to many top Silicon Valley companies such as Cisco, IBM, eBay, Hitachi, and Adobe Systems. Whatever the reason for your travel is, we would love for you to join our Priority Club and stay with us while in San Jose. ... more   less 
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Also Known As:
Staybridge Suites San Jose Hotel San Jose
San Jose Staybridge Suites

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