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“Good hotel at a decent price” 4 of 5 stars
Review of San Jose Airport Hotel

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San Jose Airport Hotel
3.0 of 5 Hotel   |   1471 North 4th Street, San Jose, CA 95112 (Formerly Radisson San Jose Airport)   |  
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Ranked #28 of 71 Hotels in San Jose
Bay Area, CA
Top Contributor
66 reviews 66 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
37 helpful votes 37 helpful votes
“Good hotel at a decent price”
4 of 5 stars Reviewed October 13, 2013

Booked the hotel through price line for a one night stay previous to the San Jose Rock n Roll Half Marathon.

Check in was easy. Staff were really nice. Was able to add a late check out to let us return from the race and take showers before checking out.

The room was clean and spacious. No complaints there.

We didn't try the resturant on site but it looked trendy and had lots of patrons in it.

We'll consider staying here again if the need arises.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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217 reviews from our community

Traveler rating
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    55
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Chesapeake, Virginia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 12, 2013

I had to spend one night in San Jose between long distance flights and this hotel (formerly the Radisson airport hotel, I believe) proved to be a good, affordable option. The rooms were simple but clean. There is an airport shuttle available every 15 minutes or so, almost all day (the drive to the airport is less than 5 minutes) and the front desk was helpful with any questions I had.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
haddonfield, nj
Top Contributor
148 reviews 148 reviews
41 hotel reviews
Reviews in 43 cities Reviews in 43 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed October 9, 2013

Older hotel in need of updating but very friendly staff. They offer an airport shuttle and the facility was clean. If staying more than one day it is best to have a car and they offer free parking. I did not try the hotel restaurant or the pool/fitness room. They are next door to a bowling alley and diner and there looked to be a few places within walking distance for dining. I opted to drive a few minutes away to Japantown area of SJ for dinner when I was there. Rumor I heard from a staff member is that the hotel was purchased by hotel chain and would be renovated his fall. I would stay here again due to reasonable price and proximity to SJC.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 3, 2013

Had to travel to San Jose area for business. I had stayed once before at this same hotel when it was still called the Radisson, and didn't have a good stay either, so I was disappointedly surprised to realize that it was the same hotel.

The hotel staff is attentive, and the hotel restaurant is pretty good for both breakfast and dinner. However the rooms are in need of a revamp.

When I got there, the window was out of the rails, not closing properly. Couldn't fix it because the handle was broken. The furniture is old and not comfortable. The elevators slow and screechy. The carpets are old and IMHO don't feel clean.

The feeling of the hotel is that the ownership is waiting to make some kind of remodelling, but haven't got to do it yet.

I paid $170 a night. For that price, in the area, I would have rather gone to the Hyatt Santa Clara or even the Marriott.

  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndyE803, General Manager at San Jose Airport Hotel, responded to this review, October 7, 2013
We were very sorry to hear about your recent experience at our hotel. We feel terribly that our staff did not catch the problem with the window not closing properly and the condition of the items in your room. We will absolutely ensure this is resolved immediately as well as share your comments with our housekeeping staff to ensure that we do not miss items like this in the future.

We strongly believe in guest satisfaction and were disappointed that we fell short of your expectations. We will reach out to you directly in order to ensure you are satisfied with your experience at our hotel.

Thank you for sharing your experience with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Cruz, California
Top Contributor
63 reviews 63 reviews
5 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 2, 2013

Decided to spend a bit more on this park sleep fly and it was well worth it. It was very clean and friendly. The room was very nice and the covered parking garage was a bonus. Shuttle was on time and quick on the return. Will be staying here again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa City, Iowa
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 27, 2013

Rooms are charming, Very clean. Comfortable, and pleasant. The thermostat for A/C wouldn't go below 68, but we were able to open the sliding door crack enough for cool air. Water pressure wasn't great; Still, it was a very nice room.I'd definitely stay here again. The staff were very polite and attentive.

Room Tip: There is an old fashioned bowling ally next door that has a very good diner for breakfast.
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 18, 2013

Close to airport without all the jet noise and inlay a block from the local metro rail. Rooms comfy and clean. Superior front staff.

Have stayed here when it was the Radisson , now the San Jose airport hotel and will be a Sheraton property by November.
Free parking too.

Free shuttles to airport too.
Ask for Bernie!!!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Jose Airport Hotel

Address: 1471 North 4th Street, San Jose, CA 95112 (Formerly Radisson San Jose Airport)
Phone Number:
Location: United States > California > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 71 Hotels in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — San Jose Airport Hotel 3*
Reservation Options:
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Also Known As:
Radisson San Jose Airport Hotel San Jose
San Jose Radisson

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