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“Nice place for park sleep fly” 4 of 5 stars
Review of San Jose Airport Hotel

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San Jose Airport Hotel
3.0 of 5 Hotel   |   1471 North 4th Street, San Jose, CA 95112 (Formerly Radisson San Jose Airport)   |  
Hotel amenities
Ranked #24 of 72 hotels in San Jose
Santa Cruz, California
Top Contributor
61 reviews 61 reviews
5 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
“Nice place for park sleep fly”
4 of 5 stars Reviewed October 2, 2013

Decided to spend a bit more on this park sleep fly and it was well worth it. It was very clean and friendly. The room was very nice and the covered parking garage was a bonus. Shuttle was on time and quick on the return. Will be staying here again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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211 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Iowa City, Iowa
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 27, 2013

Rooms are charming, Very clean. Comfortable, and pleasant. The thermostat for A/C wouldn't go below 68, but we were able to open the sliding door crack enough for cool air. Water pressure wasn't great; Still, it was a very nice room.I'd definitely stay here again. The staff were very polite and attentive.

Room Tip: There is an old fashioned bowling ally next door that has a very good diner for breakfast.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 18, 2013

Close to airport without all the jet noise and inlay a block from the local metro rail. Rooms comfy and clean. Superior front staff.

Have stayed here when it was the Radisson , now the San Jose airport hotel and will be a Sheraton property by November.
Free parking too.

Free shuttles to airport too.
Ask for Bernie!!!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 16, 2013 via mobile

The hotel looked nice. It was renovated from the lobby to the halls. The restaurant/bar is trendy, pretty much typical bar food. We were told that our beds were 2 queens, they were actually full size. I felt something biting my legs at night, like bed bugs or something. I had little small red dots on my legs, I didn't sleep at all that night. The morning we checked out I told the lady that the room might have bed bugs and she ignored my husband. Didnt say sorry or anthing to try and make us feel better. Yes it's cheap and close together airport with free shuttle but I would have paid that extra money to go to another hotel.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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AndyE803, General Manager at San Jose Airport Hotel, responded to this review, September 18, 2013
We were very sorry to hear about your experience recently. We take these matters very seriously and have immediately quarantined your room. The staff member that you spoke to in the morning has been counseled on how to better handle a report like this and I am extremely sorry that she did not do a better job. You have my assurances that we will have this room inspected today and not put back on line until we are absolutely certain it is resolved.

We will contact you directly to make it right. Your satisfaction is extremely important to us and we just feel terribly that you had a negative layover experience.
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Palm Desert, CA
Top Contributor
63 reviews 63 reviews
43 hotel reviews
Reviews in 54 cities Reviews in 54 cities
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed September 10, 2013

We needed a pre-flight hotel with parking. What we liked best is the covered parking garage.
When the hotel does an up-grade, it will a very good choice. Front Desk was friendly and helpful.
The shuttle service was prompt and friendly, too.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novato, California, United States
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2013

Flying out of San Jose, we needed to find a hotel close to the airport since we had such an early flight the next morning. After a good deal of research (and believe me, it seemed like slim pickings in that area) I found the San Jose Airport Hotel and I'm so glad we did! Newly remodeled, it's a beautiful & affordable hotel to stay in and conveniently located so close to the airport.
Our 3rd floor room was clean, updated, comfortable (the Sleep Number beds were an added bonus) and very quiet (no airplane noise at all). Also, the staff seemed very accommodating and friendly, and although we got to the hotel after the restaurant had closed, the bartender was even kind enough to bring us some chips and salsa to go with our drinks.
Another huge bonus is that it's a great value to stay there if you are needing long term parking (and if you ask me, I'd rather pay for a nice overnight in a hotel that includes parking, than paying the same cost at those nearby parking lots at the airport). Along with the free parking, they also will shuttle you to and from the airport.
Pretty sure this is gonna be the new hot spot to stay when you're in San Jose, so make sure you book early (the woman at the registration desk was telling callers they were full over and over just while we were checking in). Will definitely stay there again!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed August 17, 2013

I stayed here for one night while on business. The hotel is conveniently located to the airport and major freeways. The staff was friendly, both at reception and at the bar. The room I was in needs to be updated. The carpet was thread bare in spots and the furniture was worn and dated. I was not a fan of the sleep number bed as it needed to be inflated a couple of times during the night. The bathroom had no vent, so after a hot shower, the smoke detector went off....it was scary that nobody responded to the alarm in case it was a real emergency.

There was an application on the door for new ownership, so if it changes hands and is updated it would be much better. If I was staying in town longer, I would rather stay elsewhere.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndyE803, General Manager at San Jose Airport Hotel, responded to this review, August 19, 2013
Thank you for sharing your experience at the San Jose Airport Hotel. We were pleased to hear that you found our staff friendly at the bar and front desk. We will be sure to pass along your comments to them.

We wanted to inform you that the hotel has recently been purchased by a new owner and has some very extensive plans for renovations of the property. As part of the renovations we will be purchasing new beds for all of the guest rooms as well as many other enhancements. We plan to have one of our showrooms complete by the end of this month.

In regards to the carpeting, furniture and condition of the sleep number bed, our housekeeping and maintenance staff has put the room you stayed in offline until these issues can be addressed.

Thanks again for taking the time to share your experience and we look forward to sharing the upcoming changes with the renovation as they progress.
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Additional Information about San Jose Airport Hotel

Address: 1471 North 4th Street, San Jose, CA 95112 (Formerly Radisson San Jose Airport)
Location: United States > California > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 72 hotels in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — San Jose Airport Hotel 3*
Reservation Options:
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Also Known As:
Radisson San Jose Airport Hotel San Jose
San Jose Radisson

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