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“Good value, Good night of sleep, in 2.5-star airport hotel” 4 of 5 stars
Review of Four Points by Sheraton San Jose Airport

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Four Points by Sheraton San Jose Airport
3.0 of 5 Hotel   |   1471 North 4th Street, San Jose, CA 95112 (Formerly San Jose Airport Hotel)   |  
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Ranked #29 of 74 Hotels in San Jose
Los Angeles, California
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good value, Good night of sleep, in 2.5-star airport hotel”
4 of 5 stars Reviewed November 8, 2012 via mobile

Good value on a AAA rate. Dial your sleep number on a very comfortable bed. Surprisingly quiet overall, as far as airport hotels are concerned; I don't recall hearing a single jet. Loved the jaunty decor (and cool display of sake-serving vessels) in the restaurant. My room was spacious and clean. Bathroom well-stocked with shampoos, lotions, etc. As a Club Carlson member, was pleased with the amenities: cookies and berries, three waters, good breakfast eggs and potatoes and yogurt. It's true what others have said about the decor: dated! And a minor pet peeve: would have been nice to have a couple of wine glasses in the room, to avoid drinking wine from the plastic water cups. Staff were friendly, and competent, quickly and apologetically resolving a billing issue. I would stay here again.

Stayed November 2012, traveled solo
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278 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
california
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 7, 2012

The SJC Raddison is a nice, clean travel hotel. They offer Park and Fly and have a reliable shuttle. The staff is always courteous and helpful. Very good for needing to stay overnight flying out of SJC

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IND
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 6, 2012

This hotel is on the northern edge of San Jose, in a neighborhood that is industrial and a bit rough hewn. It is a quick 10 minute drive from the airport, if that, and there is free parking and a shuttle.

The lobby is simple, was clean, and the staff at the front desk were really exceptional, and were the highlights in this forgettable and dingy property. They were accommodating and willing to take extra steps to ensure happiness.

1. The keys were constantly losing their magnetism and required three trips to get new keys.
2. Steam from the shower set off the fire alarm in the room 4/5 mornings; the front desk assured me that I was not going to be charged for smoking and that this was a common occurrence. I could hear it from other rooms.
3. Walls were thin and fixtures were a bit under-par for a Radisson namesake; this must have been an acquisition or simply in need of updates. Having a flat screen TV doesn't make up for old brass fixtures and dirty carpets.
4. Wireless was pitifully slow.

The staff were great but I'm not sure that they were enough of an attribute to have me return.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 9, 2012 via mobile

The staff are wonderful, they were very helpful and pleasant. My room was spotless and nicely appointed and very comfortable. It seems that the hotel is being renovated with new furnishings, because everything in my room was new. And don't miss out on the restaurant Sheri steak wrap is awesome for lunch.

Stayed October 2012, traveled on business
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Manteca, California
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed October 9, 2012

Excellent staff, covered parking for park and fly, restaurant good, free in room wifi. Lobby nice but hallways rather dated. Restful sleep, roomy bathroom and good shuttle service to and from the airport. Air conditioning unit a little loud. Good location for the airport but not much in the area to walk to so we ate at the hotel restaurant, which was excellent. Good value for this pricey area especially if you want a hotel with a restaurant/lounge open late and need a park and fly.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 1, 2012

The Radisson is conveniently located near Santa Clara University and all the shopping a college parent would need to do to help their college student prepare for life without them. It is clean, well-appointed, and the staff is extremely helpful. They offer free parking and comfortable sleep number beds. I have stayed there twice in the past few months, and will stay there again when making campus visits.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher B, General Manager at Four Points by Sheraton San Jose Airport, responded to this review, October 3, 2012
Greetings Joettago!

Thank you for your comments. We appreciate your input and look forward to seeing you in the future.

Best regards,

`Chris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton, Michigan, United States
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 24, 2012

I recently had to book meeting space at the Radisson VERY QUICKLY for a last minute meeting. Dana, the Catering Manager, was very helpful and although there were many last minute fixes, additions, and other such items that come up with planning an event, she was quick to respond and all went smoothly. The only complaint I received was that the room rates were a little steep. Good property, a little out of our budget but when booking last minute, one can't complain!

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton San Jose Airport

Address: 1471 North 4th Street, San Jose, CA 95112 (Formerly San Jose Airport Hotel)
Phone Number:
Location: United States > California > San Jose
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 74 Hotels in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton San Jose Airport 3*
Number of rooms: 194
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Also Known As:
Radisson San Jose Airport Hotel San Jose
San Jose Radisson

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