The hotel is an older hotel, yet nicely renovated. The staff was very courteous. There was a new employee covering the front desk alone in the morning, but he was very nice. I dined in the hotel restaurant where the food and atmosphere were good, yet service was slow, but as long as you aren't in a hurry, the experience is enjoyable. There are several other good dining options within walking distance of the hotel.

We stayed here one night, as we had tickets for the Andrea Bocelli concert that evening. The hotel is very warm and inviting, staff are very friendly. The hotel was only a mile from the HP Pavilion, so we were able to walk both ways without any problem. The hotel has an "Il Fornaio" Restaurant in it, that also serves breakfast. The staff are great, breakfast was delicious. Surrounding the area are numerous places to eat, a park for children and young families.

The furnishings were comfortable, the HVAC system worked well. No views from the inside courtyard rooms, but no street noise either.

Stayed over 2 nights for a business trip to visit a client in downtown San Jose so it is just a 10-minute walk for my meetings due to its central location.

Rooms look old and in need of refurbishment, this is still ok but the bed sheets do not smell like they were newly washed.. Kind of 'recycled' feel.. And that is bad.

Kudos to the front desk staff who were friendly and helpful in getting town car bookings for me.

Overall it would have been a much pleasant stay if the sheets were fresh.

This is my second night in the hotel.
I've been in several hotels in USA, this is just great, the lobby is amazing, I didn't try the restaurant but the prices are fine for a restaurant hotel. Internet connection in the rooms is really fast.
I would recommend this place.