We stayed here one night, as we had tickets for the Andrea Bocelli concert that evening. The hotel is very warm and inviting, staff are very friendly. The hotel was only a mile from the HP Pavilion, so we were able to walk both ways without any problem. The hotel has an "Il Fornaio" Restaurant in it, that also serves breakfast. The staff are great, breakfast was delicious. Surrounding the area are numerous places to eat, a park for children and young families.

The furnishings were comfortable, the HVAC system worked well. No views from the inside courtyard rooms, but no street noise either.

Stayed over 2 nights for a business trip to visit a client in downtown San Jose so it is just a 10-minute walk for my meetings due to its central location.

Rooms look old and in need of refurbishment, this is still ok but the bed sheets do not smell like they were newly washed.. Kind of 'recycled' feel.. And that is bad.

Kudos to the front desk staff who were friendly and helpful in getting town car bookings for me.

Overall it would have been a much pleasant stay if the sheets were fresh.

This is my second night in the hotel.
I've been in several hotels in USA, this is just great, the lobby is amazing, I didn't try the restaurant but the prices are fine for a restaurant hotel. Internet connection in the rooms is really fast.
I would recommend this place.

After reading about the purchase by Westin I decided to give it a try while attending a function with some friends downtown. Big mistake.
The lobby area is grand and elegant in an old hotel kind of way but the rooms are a disappointment.
We stayed in a "mini suite" , it was smaller than a regular room at a cheap hotel. No table and chairs, no microwave, no place to plug in your iPod etc. Rooms are old and outdated, bathrooms are small, cramped and dark. If you want a bathrobe in your room you must request it in advance. The beds are nothing special and I could hear clearly the conversations being held by the people in the adjoining rooms.
If you want a newspaper in the morning you have to get dressed and go down to the lobby in the am to get it and you'd better go VERY early, when I got down there they told me, "Oh, we have a lot of guests so there aren't any left"
I spoke with an employee who advised me they won't be redoing the hotel to Westin Standards till after June of 2013. Maybe we'll give them another try, but with the Marriot across the street and the Fairmont a few blocks away I don't think so.