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The Sainte Claire: Traveler Reviews

4.0 of 5
302 South Market Street, San Jose, CA 95113 (Formerly Hyatt Sainte Claire)
Hotel amenities
The Sainte Claire
Ranked #16 of 71 hotels in San Jose
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209 reviews from our community

    Trip type
Traveler rating
    80
    64
    31
    17
    17
Date Rating
Portsmouth, New Hampshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“A very nice stay at the Sainte Claire”
5 of 5 stars Reviewed November 7, 2012

My wife and I stayed for two nights at the Sainte Claire Hotel in San Jose on our way to Hawaii. The hotel is very nice and the lobby areas are elegant. The room we had was large and comfortable, at a price that was commensurate with others in the downtown area. The staff could not have been more helpful and friendly. The Italian restaurant within the hotel has a terrific menu with reasonable prices (for a quality, well appointed restaurant) and the food was delicious. The downtown location is wonderful - within walking distance of attractions like the Tech Museum, St. Joseph's basilica, etc. It is certainly worthwhile to check out this hotel if you are traveling to San Jose.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Pat D about The Sainte Claire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
“Sainte Claire charming, but sadly not paranormal”
4 of 5 stars Reviewed November 6, 2012

I had a great stay at the Sainte Claire. The staff were friendly and helpful, my room was clean and pretty and the lobby and meeting rooms were really nice. I loved the feel of history in the hotel and the location and price were great. I just have two complaints. One is that yes, the rooms aren't super soundproof to the street, which is to be expected in an older place. I did hear the light rail from my room, but as an urban dweller myself it wasn't that distressing. But if you're sensitive to noise mention it or bring some white noise.

Second, one of the reviews here on Travelocity promised ghosts. I was out quite late and so I was rambling about the hallways well into the witching hours and there was not so much as a peep, no weird chills, no wispy visions and no strange noises. Not so much as a bad dream. So really, if you're looking for haunted houses I wouldn't count on seeing anything odd here.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask ZenWarriorQueen about The Sainte Claire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa, CA
Top Contributor
63 reviews 63 reviews
42 hotel reviews
Reviews in 35 cities Reviews in 35 cities
34 helpful votes 34 helpful votes
“Best hotel experience ever!”
5 of 5 stars Reviewed October 29, 2012

The bed was bliss, window opened and everything worked and was in top notch condition! The food was fresh and fabulous, coffee was superb and the staff were. Incredibly helpful and kind. Situated blocks from everything in San Jose, this hotel is the perfect boutique hotel environment.

Room Tip: Top two floors
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask roya_7 about The Sainte Claire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Underwhelmed”
3 of 5 stars Reviewed October 24, 2012

My room was comfortable, but I was disappointed. The TV picture was fuzzy and hard to watch. I forgot my deodorant and when I checked with the front desk, they informed me that they were out and I had to walk 4 blocks in the rain to the nearest Walgreen's. Ugh!

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jcain1104 about The Sainte Claire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Gatos, California, United States
2 reviews
1 helpful vote 1 helpful vote
“Hollywood Tower Hotel with Safer Elevators”
3 of 5 stars Reviewed October 20, 2012

I basically spent a night here for my birthday, intended to be a safe, nearby place to crash without having to drive home under the influence. I didn't get to enjoy much of the hotel's amenities to say the least.

The rooms are relatively modern, equipped with Wi-Fi, nice sheets, and wonderful L'Occitane toiletries. As many reviewers note, it is quite a noisy location for a hotel. New Yorkers would scoff at such comments, though, and keeping the fan running all night helped white noise-out a lot of the city/hotel soundtrack.

The bathroom is just darling, what with the sky painted onto the ceiling. I know for some it might feel like a colonic spa, but I enjoyed the wood appointments, the tiled floors, and nicely-pressured shower. Oh and those toiletries. Also yes.

My criticisms are hard to level, because it fits to a T that hotel at California Adventure with the elevator ride, down to the font they use on their signage. And for some reason I find it spooky, charming, and kitschy. I'd bring earplugs next time and perhaps some NyQuil. Business travelers might be better served at the Marriott across the street, or the Hilton a few blocks down. But for those looking for a bit of history (and looking to put up with a few service/facilities hiccups here and there), the Sainte Claire is a lore-filled landmark sure to tickle your nostalgia and/or ghost humor.

Room Tip: Ask about the Montgomery Suite. It's hidden between the lobby and the first floor. It runs $700...
See more room tips
  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask David C about The Sainte Claire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Sainte Claire

Also Known As:
The Sainte Claire Hotel
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
Larkspur Collection San Jose
Address: 302 South Market Street, San Jose, CA 95113 (Formerly Hyatt Sainte Claire)
Region: United States > California > San Jose
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotels in San Jose
#5 Best Value Hotels in San Jose
#5 Luxury Hotels in San Jose
#9 Family Hotels in San Jose
#15 Business Hotels in San Jose
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Sainte Claire is one of California’s genuine grand landmarks – a stately hotel with majestic, plush interiors situated in the heart of downtown San Jose. This landmark embraces the character of yesteryear and greets the innovators of tomorrow with luxurious modern amenities and timeless service, from complimentary wireless high speed internet, DVD players and movie library, to the full service business center and the knowledgeable Concierge. Additionally, the hotel offers signature amenities, including L’Occitane bath and body products, high-tech efficiencies, and a warm, welcoming atmosphere. Relaxing and comfortable, yet inspiring and sophisticated – The Sainte Claire truly offers the best of both worlds. ... more   less 
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The Sainte Claire
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