Stayed at the Hyatt Place for a volleyball tournament that was being held at the convention center. We had reserved through a travel agency and got a great price which included breakfast, discounted parking and free wifi.
The location was perfect. Situated across the street from the Convention Center.
Parking was easy and plentiful.
The staff was very accommodating, I had been given a bad quote in regards to the discounted parking. What I had signed up for was $10/night but the discounted rate was supposed to be $19. A typo and miscommunication on the travel agency's part but the front desk staff/manager honored the $10 which was above and beyond was was expected.
The breakfast was hot and the the selection was good each day of our stay.
Our room was big (two double beds, couch, huge TV) and well laid out. Upon first look we were pleased, but then we took a whiff. It smelled like the "Pirates of the Caribbean" ride at Disney. Musty with a side of chemicals. We were told that the hotel was book and that a room wasn't available. So we lived with it but turning on the air conditioning so that we could hopefully blow out the smell. Nothing really worked.
The wall were also very thin. You could hear the noise in the hallways and since our room faced the street we also could hear the sirens throughout the night. So if you're sensitive to sound, bring some plugs.
I would actually return to this hotel. The positives outweighed the negative (at least for me). Tip for the day, stay away from room 624.
- Also Known As:
- Crowne Plaza San Jose
- San Jose Crowne Plaza
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