Review for stay in early October 2012 Room 911 and in early November 2012 floor 8 Room # unknown.
I would have rated this hotel a 4 had I only stayed here once but it got knocked down to 3 based on my two stays in October and November. This hotel was recently renovated earlier this year when it changed names to Hyatt Place so the look and lout of the rooms is fairly new and clean looking. The rooms have a sitting areas with a medium sized couch which is "divided" but a small decorative panel from the bed area. The room contains a large screen flat panel TV and a desk areas to work from with free WiFi which required an access code provided when you check in. Both rooms I stayed in looked pretty clean but upon closer inspection I found that the floors hadn't been vacuumed very well as I found toe nail clippings in both rooms. The first room had clippings by the wall floor mounding next to the TV which wasn't really noticeable unless you looked closely. More disturbingly the second floor had a lot of nail clippings on the couch and sitting area and I didn't notice them until i went to sit down and felt them. Since both rooms in different floors had essentially the same problem I can only guess that house keeping is rushed and doesn't do a good job at vacuuming or the same house keeper "cleaned" both rooms and just did a poor job at it.
In general once you look passed the toe nail clippings the rooms were fairly nice and very roomy with a large sitting area and very comfortable beds. Room 911 faced the parking lot structure and Park Ave and was very quiet at night since you don't get all the noise from the light rail and people walking around. This room also had a quiet working AC unit which was controlled by a digital panel on the wall. The room on the 8th floor faced W San Carlos St and was noisy due from the street noise and also a loud AC unit which had a broken digital panel so it had to be controlled directly from the knobs on the unit. If you plan to stay here I highly suggest you stay in room facing Park Ave as this will be the quietest section of the hotel (I read this before staying here and didn't' really thing it mattered if I stayed on the higher floors but please believe me that if you stay on a room facing W San Carlos St you will not get much sleep if you're a light sleeper).
Both rooms were essentially identically with the same bathroom layout and large walk in showers. They both had a large desk, coffee maker, and small refrigerator under the TV to store drinks, etc. I especially liked the fact that they provide you with a small tube of tooth paste so you don't have to run out to get some if you forget yours. Room 911 had a sliding door to the bathroom with a really hard lock mechanism which took a few minutes to engage, the room on floor 8 had a regular door with a standard lock.
The hotel lobby is nicely renovated and inviting with a small bar area and eating area behind the check-in desk. If you are looking for a drink you can try the bar but don't expect much other then a small selection of bottled beer and Wine. I would recommend you walk around as you'll find plenty of nice bars and restaurants within walking distance which should have far better selections. This hotel offers breakfast with your stay so if you get up early enough you can go downstairs and enjoy a nice small breakfast as they offer a pretty nice selection of breakfast sandwiches, pancakes, fruit, cereal, coffee & tea, juices, yogurt, and oatmeal. The breakfast selection was actually pretty good for a free breakfast and not the typical continental breakfast other hotels server.
Overall this hotel was pretty good specially with the added breakfast in the morning but they really need to ensure house keeping does a better job at cleaning the rooms.
For quieter night request room facing towards Park Ave and NOT W San Carlos St.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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