This is my third time in three years staying at the same "property", but my experience has been a bit different each time. My most recent experience has been at a completed and newly redesigned hotel.
The hotel staff tries extraordinarily hard to make guests welcome and familiar with their new hotel. They seem proud of the hotel and happy to be there.
1) The wi-fi was typically very good although it was excruciatingly slow (to the point of being unusable) on my first night. As it was late and I was too tired to follow-up, I put my computer away until the next morning, when the wi-fi performance was worlds faster. In talking to a front desk person later in the week, they apparently resolved the performance problem that night, which appeared to have been another guest consuming all the hotel's Internet bandwidth.
2) The breakfast was a very nice touch. Good selection of options. I do wish their "Starbucks" corner sold Chai Lattes, though.
3) Exercise room was pretty nice in general. The LifeCircuit ellipticals and treadmills were equipped with integrated cable TV viewing capabilities. I do wish they had a whirlpool.
4) The food selection was reasonable for a hotel without a dedicated restaurant per se. There are some nice restaurants nearby, which filled in some of the gaps in their menu.
I do wish the hotel was a bit less expensive. In my last three visits, the price has increased perhaps 15% per visit. This said, it is perhaps one of the more reasonably priced hotels in downtown San Jose. If one has car, better values can certainly be found outside downtown San Jose.
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- Also Known As:
- Crowne Plaza San Jose
- San Jose Crowne Plaza