Great hotel and the staff was excellent! I travel a lot for work and stayed at many Hyatt brand hotels, but this hotel specifically really impressed me. Everyone was really attentive and friendly. And a special thanks to Erin who always greeted me with a smile from the second I walked in to check in, during breakfast, when she came up with a new key so I wouldn't have to go downstairs or whenever she saw me. Erin was very helpful with setting up my transportation, recommending where to eat and anything else I needed helped. She even remembered that I need a Mountain Dew every morning! And the customer service she provided for me, she did for everyone I saw her encounter with which shows that she's not only great at her job, but she loves it.
The free breakfast and wifi are bonuses. Traveling as much as I do, the little things count and feeling warm and welcome is always nice. I will definitely come back when I am in San Jose again and will recommend to my colleagues.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hyatt Hotels Corporation, Hotels.com, Expedia, Booking.com, Priceline, Odigeo, TripOnline SA and Tingo so you can book your Hyatt Place San Jose/Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza San Jose
- San Jose Crowne Plaza