The skinny:

Parking: covered garage $21/day
Service: friendly
Decor: modern
Sheets: crisp
Towels: ok
Bed: firm
Breakfast: free, lotsa variety

We stayed here one night so that I could attend the Madonna concert. Here are some things you should know:

This hotel is in the direct flight path of landing jets. It will be noisy. While you are close to restaurants, museums, and the convention center- the parking is ridiculously expensive.
Our room was located on the 7th floor and on the convention center side. Keep your drapes closed, the building gets blasted by morning heat and will warm up the room and flood it with light. We liked the spaciousness of the room but the furniture was worn and scratched up. The bathroom is small but clean.

The Hyatt is a nice hotel located within walking distance of HP Arena. We stayed there to attend a concert. We were pleased there were many restaurants within a 5 minute walk. The hotel was clean, safe with a nice free breakfast. The only thing lacking, which is minor, they didn’t have a hotel store and no stores nearby like Wal-Green, 7-11 nearby. Overall, a good experience. I would stay there again without hesistation.

Hi all,

This was a business trip and I stayed for a week. The staff was friendly. The room was nice. The air conditioning was loud which was good because it helped to drown out the noise from the street. Nice large flat screen TV and fridge. No pool...staff advised me I could use the one at the Hilton across the street. Which I actually did use but that pool is a glorified bath tub...smallest pool I've ever seen at a hotel.

You could order food from your room but had to pick it up at the bar. I don't know where it was actually prepared. The food was okay.

The WiFi worked well and I was able to print from my laptop to the business center printer at no charge. However, when I had a question the staff was not up to date on how it worked.

What bothered me was the room was advertised at one price but when you added in the parking fees and various taxes it was around $30 more per night.

One nice thing was the location in reference to the downtown area. Easy walking distance to many restaurants, the tech museum, and convention center.

The breakfast was okay but when they say it will end at ten am they are not kidding. My wife and son stayed the night on Friday. At Saturday breakfast they arrived just at Ten. The staff said goodmorning to them as they sat down. My wife headed towards the plates and the breakfast workers started picking up the food around her!

Overall, I was somewhat disappointed at the overall hotel and experience.

Stayed overnight here on a business trip.. The rooms have the loudest air conditioning I've ever heard!

They have no room service either..

I would stay here again just because of the air con it made sleeping very difficult.