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Hyatt Place San Jose/Downtown: Traveler Reviews

3.5 of 5
282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
Hotel amenities
Hyatt Place San Jose/Downtown
Ranked #11 of 71 hotels in San Jose
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204 reviews from our community

    Trip type
Traveler rating
    78
    59
    38
    18
    11
Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great hotel and extremely helpful staff”
4 of 5 stars Reviewed October 17, 2012

We stayed at the Hyatt for an event our company was running. The food was excellent and very well priced. Staff at the desk were very friendly and happy to help. Great atmosphere around the place.

Rooms were well presented and well kept. The facilities are clean and modern. I would recommend staying here on business or for pleasure.

Special mention to both Jose and Norberto. Great guys and extremely helpful members of staff. Always on hand to help out and assisted me with anything I needed. Efficient and always friendly - they made my life much easier! I'll definitely be encouraging my office to return next year.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask David M about Hyatt Place San Jose/Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tasha S, Director of Sales at Hyatt Place San Jose/Downtown, responded to this review
October 24, 2012
Thank you for taking the time to share your experience with us. We are glad that you had an enjoyable stay. We look forward to welcoming you back again soon.

Sincerely,
Tasha Silva
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
180 reviews 180 reviews
21 hotel reviews
Reviews in 62 cities Reviews in 62 cities
89 helpful votes 89 helpful votes
“Convenient Downtown Location”
3 of 5 stars Reviewed October 17, 2012

The skinny:

Parking: covered garage $21/day
Service: friendly
Decor: modern
Sheets: crisp
Towels: ok
Bed: firm
Breakfast: free, lotsa variety

We stayed here one night so that I could attend the Madonna concert. Here are some things you should know:

This hotel is in the direct flight path of landing jets. It will be noisy. While you are close to restaurants, museums, and the convention center- the parking is ridiculously expensive.
Our room was located on the 7th floor and on the convention center side. Keep your drapes closed, the building gets blasted by morning heat and will warm up the room and flood it with light. We liked the spaciousness of the room but the furniture was worn and scratched up. The bathroom is small but clean.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask melobeam about Hyatt Place San Jose/Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good hotel”
5 of 5 stars Reviewed October 12, 2012

The Hyatt is a nice hotel located within walking distance of HP Arena. We stayed there to attend a concert. We were pleased there were many restaurants within a 5 minute walk. The hotel was clean, safe with a nice free breakfast. The only thing lacking, which is minor, they didn’t have a hotel store and no stores nearby like Wal-Green, 7-11 nearby. Overall, a good experience. I would stay there again without hesistation.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Terry M about Hyatt Place San Jose/Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vacaville, California
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Not as good as a Hyatt named Hotel should be.”
3 of 5 stars Reviewed October 9, 2012

Hi all,

This was a business trip and I stayed for a week. The staff was friendly. The room was nice. The air conditioning was loud which was good because it helped to drown out the noise from the street. Nice large flat screen TV and fridge. No pool...staff advised me I could use the one at the Hilton across the street. Which I actually did use but that pool is a glorified bath tub...smallest pool I've ever seen at a hotel.

You could order food from your room but had to pick it up at the bar. I don't know where it was actually prepared. The food was okay.

The WiFi worked well and I was able to print from my laptop to the business center printer at no charge. However, when I had a question the staff was not up to date on how it worked.

What bothered me was the room was advertised at one price but when you added in the parking fees and various taxes it was around $30 more per night.

One nice thing was the location in reference to the downtown area. Easy walking distance to many restaurants, the tech museum, and convention center.

The breakfast was okay but when they say it will end at ten am they are not kidding. My wife and son stayed the night on Friday. At Saturday breakfast they arrived just at Ten. The staff said goodmorning to them as they sat down. My wife headed towards the plates and the breakfast workers started picking up the food around her!

Overall, I was somewhat disappointed at the overall hotel and experience.

Room Tip: Don't take a room on the W. San Carlos St. Side of the hotel. The traffic and train noise will...
See more room tips
  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask MakimotoFamily about Hyatt Place San Jose/Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Not that great”
3 of 5 stars Reviewed October 3, 2012 via mobile

Stayed overnight here on a business trip.. The rooms have the loudest air conditioning I've ever heard!

They have no room service either..

I would stay here again just because of the air con it made sleeping very difficult.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SteveOrenstein about Hyatt Place San Jose/Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place San Jose/Downtown

Also Known As:
Crowne Plaza San Jose
San Jose Crowne Plaza
Address: 282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
Region: United States > California > San Jose
Amenities:
Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Business Hotels in San Jose
#10 Family Hotels in San Jose
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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