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“Nice Lobby, rooms are average & need updating” 3 of 5 stars
Review of Fairfield Inn & Suites by Marriott, San Jose Airport

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Fairfield Inn & Suites by Marriott, San Jose Airport
2.5 of 5 Hotel   |   1755 North First Street, San Jose, CA 95112   |  
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Ranked #16 of 71 Hotels in San Jose
Paso Robles, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
“Nice Lobby, rooms are average & need updating”
3 of 5 stars Reviewed November 9, 2012

The hotel is average. The customer service is good. Arrived a couple hours later than check in time and front desk still had to double check with cleaning staff to see if room was ready. I requested a crib/playpen for my son when reserving the room and it wasn't in the room when I arrived, but they got it to me right away. Upon arriving I could see some aspects of the room needed updating. The carpet looked old, room had AC blasting (so cold, brrr!) and had a smell to it (best description-it was old carpet smell), bathroom had no blower and the towel rack had some rust on it. There is a safe to secure items, but that even looked old and was not operating properly. Part of our visit was to attend a friend's son's birthday at Chuck E Cheese and the front desk was kind enough to give me a print out with directions.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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209 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Los Angeles, California
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 25, 2012

This is not a typical Fairfield Inn. It was a conversion from another Chain. I could not remember what Chain.This one has a very nice pool and spa. The room is OK with large bathroom. It takes a little effort to get to it.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 17, 2012

We recently held our biannual Air Force Squadron reunion in San Jose, and as the host, I chose this Fairfield Inn. Two main reasons for staying here was the location adjacent to San Jose Airport with free shuttle and the freedom to use the breakfast area in the evenings, to meet in. Our agenda is to go out on sightseeing trips daily, returning to the hotel after dinner, for a get-together, and to use this breakfast room, was perfect. Accomidation wise, I found this hotel to be very clean, and has a very comfortable mattress to sleep on. The breakfast buffett was good, and with the size of the room, not crowded, as I have found at some places. There are a few fast food places adjacent to the hotel and several restaurants within close driving. I found the bathroom a little small, and this is due to the fact this was previously a HJ. All in all, I would definately recommend staying here.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gig Harbor, Washington
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 14, 2012 via mobile

We are loyal Marriott travelers so have stayed at this hotel twice in the past for the location and ease of access to airport and Santa Clara University. Rooms are spacious, but bathrooms are tight with odd placement of toilet and paper holder. Towels are quite thin and tub area definitely needs some updating as tub looks dirty and grout and paper is peeling. Nice to have a fridge and microwave and rooms that look out onto the courtyard have a pleasant view. The rooms are basic with a small desk area. There is a business center but really only adequate for printing out boarding passes. I thought the rates were a bit high even with the AAA discount. The staff was pleasant, but didn't know the hours of the Starbucks across the way. If our student chooses SCU, we will probably look for another Marriott in which to stay on an ongoing basis.

Stayed October 2012
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Houston, Texas
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 12, 2012 via mobile

Obviously an old style motel that had the outer walkways enclosed to either give more of an upscale feel, or to keep the vagrants hanging outside across the drive from the lobby from wandering into a room being cleaned. After entering our room - wow words can not do justice. From the cheesy popcorn ceiling, to the 1/2 empty toiletries,obviously used by a previous customer, the long black hair in the sink, the non draining shower, mysterious stains on the shower surround - this is not one of the Marriott corporations prime properties. But at LEAST they put granite countertops in the bathroom - like putting lipstick on a pig! Most hotels are now using duvets on their beds - duvets inside a COVER. Not here, they lay the old, gray, duvet on top of the top sheet, then lay what to my inexpert eye is an old curtain ( complete with rod pocket!) on top of the duvet, so it gives the appearance of a duvet. Furnishings, squeezed inside the shoebox sized room are either trying to be cool and hipster,or are original to the
hotel. I vote the latter. On the plus side the breakfast was average, and the hotel was close to the airport.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 11, 2012

I highly recommend staying at this Marriott property. This facility is very clean and the staff is accommodating. I arrived at around 2 am and was promptly checked in by the staff. The room was very clean and the bed was very comfortable. My only complaint would be about the bathroom. While it was clean, it could use some maintenance.

The continental breakfast is served from 6am - 9am. The food is adequate and consists of waffles, cheese omelettes, waffles, breakfast sandwiches, cereal, juice and coffee. Since it is included in the price of the room rate, I think that it’s something that shouldn’t be complained about because it is completely optional. Also, the breakfast room is located separately from the lobby in the Garden Terrace. The room is very large and clean and has two huge TVs and couches.

The area surrounding the hotel is great! There is a Starbucks, Pho restaurant, Subway, pizza place and a casino located nearby. I highly recommend this property for a short stay due to its convenient location. The rates are great too!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montreal, Canada
Top Contributor
68 reviews 68 reviews
44 hotel reviews
Reviews in 47 cities Reviews in 47 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 23, 2012

10 minutes drive to san jose airport car rental return, good breakfast, very nice pool, clean rooms, excellent wifi, plenty free parking spots. Very good value. Would definitely recommend. The hotel was a pleasant surprise way better than i expected.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites by Marriott, San Jose Airport

Address: 1755 North First Street, San Jose, CA 95112
Location: United States > California > San Jose
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites by Marriott, San Jose Airport 2.5*
Number of rooms: 186
Official Description (provided by the hotel):
We are pleased to announce that the renovations of our guestrooms, meeting spaces and public areas have completed as of May of 2013! We boast an unrivaled location within minutes of The San Jose Mineta Airport, Yahoo, EBay, Hewlett-Packard, Apple, Sony and Cisco. The Fairfield Inn & Suites, San Jose Airport is just steps away from the VTA light rail, affordable dining options and M8trix Casino; reach Santana Row, Downtown, Malls and City Venues within minutes. Never start an important day on an empty stomach, enjoy our complimentary hot breakfast buffet with healthy options to choose from! Exercise with the new fitness equipment in our gym that overlooks the beautiful courtyard, heated pool and jacuzzi. We offer free parking, a convenient shuttle service to and from the airport and locations within a 2 mile radius. Indulge in our fresh, contemporary styled smoke-free rooms that furnish a refreshing balcony while checking your email with our free high speed Wi-Fi internet access.Whether your business in San Jose is work or pleasure, we are your perfect choice. ... more   less 
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Also Known As:
Fairfield Inn & Suites San Jose Airport Hotel San Jose
Fairfield Inn And Suites San Jose Airport
Fairfield Inn San Jose
Fairfield San Jose
San Jose Fairfield Inn

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