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Courtyard by Marriott San Jose Airport: Traveler Reviews

3.0 of 5
1727 Technology Drive, San Jose, CA 95110
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Courtyard by Marriott San Jose Airport
Ranked #15 of 71 hotels in San Jose
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90 reviews from our community

    Trip type
Traveler rating
    23
    41
    15
    7
    4
Date Rating
Austin
Top Contributor
54 reviews 54 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
“Very Convenient Location, Helpful Staff”
4 of 5 stars Reviewed November 21, 2012

Just stayed for one night in the San Jose Courtyard by Marriott hotel near the San Jose International airport. The hotel itself has done a very good job within the limitations of the building it has -- which is not exactly a great one. But the all things considered it is a nice hotel -- the lobby is chearful, bright and functional, the reception staff was very expedient and helpful in arranging a taxi.
The hotel rooms themselves are nice but the bathrooms are very basic
One problem I saw was - I wish the hotel provided some bottled water. Most hotels in this range do offer that nice perk.
The other gap that I saw was the Internet access -- yes it was available and easy to setup - but the speed was horrible. In this day and age in a heart of Silicon Valley the access speed was 1Mbps !!! Really?!?!?! I get that speed in nowhere China or middle of a mountain village in Bulgaria....but this is San Jose!!!

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bella Vista, Arkansas
Top Contributor
188 reviews 188 reviews
160 hotel reviews
Reviews in 123 cities Reviews in 123 cities
99 helpful votes 99 helpful votes
“Nicely renovated Courtyard sets the bar high”
4 of 5 stars Reviewed November 17, 2012 via mobile

Really nicely renovated Courtyard from top to bottom. Lots of power outlets, good water pressure, comfortable bed. What more could people ask for? Well maybe one thing... A free bottle of water for Gold Marriott Rewards members might be nice.

Stayed November 2012, traveled on business
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Mary S, General Manager at Courtyard by Marriott San Jose Airport, responded to this review
March 8, 2013
Hello and thank you for your comments on you experience with the San Jose Airport Courtyard. We value you as our guest and thank you for your loyalty as a Marriott Rewards member. I am happy to hear that your stay was pleasant and that the amenities met your expectations. I will be sure to share your request with Marriott rewards.
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Flyover Country, United States
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Convenient to SJO & Light Rail”
4 of 5 stars Reviewed November 13, 2012

Clean, comfortable room. Good value for business traveler. Check-in was efficient and staff was friendly. Small shop in lobby for personal needs and snack items. I did not eat at the lounge as I had meetings that started at 7:30, but it looked like a fine place for a quick, simple meal. Hotel shuttle from the airport, or take the free bus. Airport is only .5 miles away, but not walkable due to lack of sidewalk on a portion of the route. If going downtown, the VTA Metro stop is 1.5 blocks away.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mary S, General Manager at Courtyard by Marriott San Jose Airport, responded to this review
March 8, 2013
Thank you very much for taking the time to post your comments on the San Jose Airport Courtyard. I am happy that your stay was a positive experience and hope that if your travels bring you to San Jose, you will choose the Courtyard. We look forward to your next visit.
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Colorado
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
47 helpful votes 47 helpful votes
“Typical Courtyard”
4 of 5 stars Reviewed November 5, 2012

This is a very typical courtyard and my stay was just fine. The staff was very friendly and it looks like they have done some remodeling. The gym is tiny, 2 treadmills, an eliptical and some dumbells but everything worked and I never had to wait for equipment. Easy access and restaurants with in walking distance. I will be staying again.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mary S, Manager at Courtyard by Marriott San Jose Airport, responded to this review
November 6, 2012
Thank you so much for taking the time to comment on your stay at the Courtyard San Jose Airport. You are correct to assume we have been remodeled. As of March this year we had our rooms and lobby renovated. Our focus has been customer service, so to hear my team was friendly only brings us closer to our overall guest satisfaction goals. We look forward to your next visit.
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Edwards, Colorado
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Close to SJC”
3 of 5 stars Reviewed November 2, 2012

Lobby updated, rooms not so much.

I would suggest calling for the airport courtesy shuttle after one lands, I called at the curb and it took more than 15 minutes for the shuttle to arrive. It's a five minute 1+ mile trip by car.

Front desk was nice and helpful.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Mary S, General Manager at Courtyard by Marriott San Jose Airport, responded to this review
November 6, 2012
Thank you for taking the time to post your comments on your recent stay at the Courtyard San Jose Airport. My appologies if there was any mis-communications around shutle transportation. The hotel requires a call once you recieve your luggage as the airport will not allow the shuttles to wait. The shuttles back to the airport for departure are every half hour on the hour and only require our guests to come down and let the desk know a shuttle is required. We appreciate the feedback of our front desk service as this has been a big focus for us. We look forward to your return and appreciate your business.
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Additional Information about Courtyard by Marriott San Jose Airport

Also Known As:
Courtyard By Marriott San Jose Airport Hotel
Courtyard By Marriott San Jose Airport Hotel San Jose
Courtyard San Jose Airport
Courtyard San Jose
San Jose Marriott
San Jose Courtyard
Address: 1727 Technology Drive, San Jose, CA 95110
Phone Number:
Region: United States > California > San Jose
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotels in San Jose
Price Range: $
Hotel Class:3 star (3*)
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