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“Good Value” 4 of 5 stars
Review of BEST WESTERN Airport Plaza

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BEST WESTERN Airport Plaza
2.0 of 5 Hotel   |   2118 The Alameda, San Jose, CA 95126   |  
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Ranked #10 of 73 Hotels in San Jose
United States
1 review
1 helpful vote 1 helpful vote
“Good Value”
4 of 5 stars Reviewed July 1, 2014

Nice hotel, fairly new. Clean, decent free breakfast, FREE WiFi! Staff were courteous and helpful. Fairly quiet. Recommend stay on non street side. Will likely stay again. Inexpensive for the quality you get for hotels in this area (San Jose)

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
    36
    53
    18
    5
    1
See reviews for
26
27
17
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Boulder, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 27, 2014

I was not impressed by my stay at this hotel, but maybe this is the norm for this area of California. The hotel is next to a very busy street and there was a lot of noise in the room from the street. The breakfast was pretty minimal and the waffles were subpar. When I complained about some of these issues, I found the staff to be of little help. One positive is that the hotel is close to Santa Clara University, so if that location is important, you may want to consider it, but otherwise, I suggest looking at other hotels.

Room Tip: Request a room away from the street noise.
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wallington, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 23, 2014

I was very nicely surprised. Brand new furniture, modern, comfortable, almost luxurious. Nice hot tub, swimming pool, free breakfast. And they had rooms available on a holiday, the price was affordable too.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellingborough, United Kingdom
Top Contributor
274 reviews 274 reviews
46 hotel reviews
Reviews in 123 cities Reviews in 123 cities
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed June 18, 2014

Just stayed here for 2 nights when on business in Silicon Valley (San Jose, CA) and it was a lovely little airport hotel.
Very clean and very nicely appointed (warm modern deco) rooms. I was in room 214 and was not disturbed at all by and aircraft noise or road noise even though close to San Jose Airport.

The staff on front desk were lovely and I will certainly stay here again when in the Bay Area again in July. Perfect location for Bay Area meetings.

I did not get breakfast either day during my stay so can not comment on that. Wifi in my room was reliable and fast and parking was perfect.

Room Tip: Room 214 was very nice and quiet.
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohnert Park, United States
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 12, 2014

This hotel is close to the airport with shuttle service to and from the airport. It's in an area that looks not so good but I felt safe. There isn't a hot breakfast at this location but it was a lot less expensive than the other BW in the Oakland area. The hotel was very quiet so I slept well. Staff was friendly.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, Virginia
Top Contributor
109 reviews 109 reviews
62 hotel reviews
Reviews in 54 cities Reviews in 54 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed June 5, 2014

This is a great hotel. The location is superb for SJC and for the university. I just do not understand why they do not have an airport shuttle.

The room was very nice, but some of the lights did not work, the shower could barely get warm, let alone hot, and the bath mat was ripped and torn. Fix these little things and the place gets 5/5.

The exercise room was about average.

The location is great for food options, with plenty of options just a small but pleasant walk towards the university.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 2, 2014

I was traveling alone and searched for a place with great reviews and a central proximity to several locations. After scouring review on TripAdvisor I chose this one. I was soooo pleased! The hotel was easy to find and very close to the airport. Safeway is just down the road and a gas station is directly across the street, which meant I could fill my rental car up the night before without driving all around or finding something close to the airport. The rooms are updated, very clean, comfortable and spacious. I had left my phone charger at home and they were very sweet to loan me one. I had intended on using the workout facility but never had a chance. For breakfast I only I had a few moments to run downstairs for a quick cup of coffee an some fresh fruit but the breakfast spread was good and I hear it's going to be even better! The staff was wonderful, very helpful and friendly. I would stay here every time I came to visit alone or with my family. I felt very very safe and secure here! I was not disappointed by all the positive reviews and would highly recommend the hotel to everyone!

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Airport Plaza

Address: 2118 The Alameda, San Jose, CA 95126
Phone Number:
Location: United States > California > San Jose
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in San Jose
#5 Romantic Hotel in San Jose
#10 Business Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Airport Plaza 2*
Number of rooms: 40
Official Description (provided by the hotel):
One of the most charming San Jose, California hotels, the Best Western Airport Plaza delivers old-world charm, modern style and a central location right near the San Jose Airport and San Jose Convention Center. ... more   less 
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Also Known As:
Best Western - San Jose Airport Plaza Hotel San Jose
San Jose Best Western

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