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“Good Night” 4 of 5 stars
Review of BEST WESTERN Airport Plaza

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BEST WESTERN Airport Plaza
2.0 of 5 Hotel   |   2118 The Alameda, San Jose, CA 95126   |  
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Ranked #11 of 72 hotels in San Jose
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92 people have reviewed this hotel

Traveler rating
    27
    44
    16
    4
    1
See reviews for
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27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Middleton, Wi
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 12, 2013

This Best Western had very nice rooms and a friendly staff.. Our only disappointment was there was no airport shuttle and a cab was a flat $15. We always return our rental car the night before our flight just in case there's a problem with the return. Then, we shuttle back to the hotel for the night and shuttle to the airport for our flight. We were very surprised there was no airport shuttle especially for a hotel near the airport. We were told none of the BW in the area have a shuttle. This is the first time we've encountered this.



  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Lake Tahoe, California
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 24, 2013

This hotel is a very good value for a stay in the San Jose/Santa Clara area. The entire hotel has been recently renovated and now sets the standard for updated comfort at a budget price. Minor complaint is that like other hotels in this class the window heating/AC unit can be a bit noisy.

The staff is professional and honest, the maid found and manager returned several clothing items I mistakenly left behind. Location is very conveniet to Santa Clara University, downtown San Jose, and the airport. Note that this Best Western is pet free.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene, Oregon, USA
1 review
3 of 5 stars Reviewed January 6, 2013

We stay at this hotel frequently. Our newly renovated room was less comfortable than before. Neither the desk chair nor the lounge chair was comfortable, and the decorative colors and paintings are not attractive. Nice shutters on the window!

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 11, 2012

My stay was very comfortable and the location was good. Close to airport and close to the location I was in town for. Rooms were remodeled and clean. Staff was very accommodating and helpful. There was remodeling construction being done on the first floor during my stay but the schedule the construction crew worked was very accommodating. I would definitely stay here again and recommend to others.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Airport Plaza

Address: 2118 The Alameda, San Jose, CA 95126
Phone Number:
Location: United States > California > San Jose
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in San Jose
#10 Business Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Airport Plaza 2*
Official Description (provided by the hotel):
One of the most charming San Jose, California hotels, the Best Western Airport Plaza delivers old-world charm, modern style and a central location right near the San Jose Airport and San Jose Convention Center. ... more   less 
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Also Known As:
Best Western - San Jose Airport Plaza Hotel San Jose
San Jose Best Western

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