This hotel is a very good value for a stay in the San Jose/Santa Clara area. The entire hotel has been recently renovated and now sets the standard for updated comfort at a budget price. Minor complaint is that like other hotels in this class the window heating/AC unit can be a bit noisy.
The staff is professional and honest, the maid found and manager returned several clothing items I mistakenly left behind. Location is very conveniet to Santa Clara University, downtown San Jose, and the airport. Note that this Best Western is pet free.