This hotel is a very good value for a stay in the San Jose/Santa Clara area. The entire hotel has been recently renovated and now sets the standard for updated comfort at a budget price. Minor complaint is that like other hotels in this class the window heating/AC unit can be a bit noisy.

The staff is professional and honest, the maid found and manager returned several clothing items I mistakenly left behind. Location is very conveniet to Santa Clara University, downtown San Jose, and the airport. Note that this Best Western is pet free.

We stay at this hotel frequently. Our newly renovated room was less comfortable than before. Neither the desk chair nor the lounge chair was comfortable, and the decorative colors and paintings are not attractive. Nice shutters on the window!

My stay was very comfortable and the location was good. Close to airport and close to the location I was in town for. Rooms were remodeled and clean. Staff was very accommodating and helpful. There was remodeling construction being done on the first floor during my stay but the schedule the construction crew worked was very accommodating. I would definitely stay here again and recommend to others.

We stayed the night of 12/5/12 at the property. The room has been totally renovated and it is clean, in good taste, comfortable bed, flat screen TV, CD/DVD player. Small size but with all the necessary amenities. Continental breakfast is basic but not bad. The renovation noise from the floor below was not ofensive and we were advised in advance. We will return to this property and will recommend it to our friends