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“Appalling service, nice food” 3 of 5 stars
Review of Gordon Biersch Brewery Restaurant

Gordon Biersch Brewery Restaurant
33 E San Fernando St, San Jose, CA 95113-2508
408-294-6785
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Ranked #266 of 1,696 Restaurants in San Jose
Price range: $7 - $28
Cuisines: American, Brew Pub, International
Dining options: Lunch, Dinner, Late Night, Reservations
Restaurant details
Dining options: Lunch, Dinner, Late Night, Reservations
Contributor
15 reviews 15 reviews
13 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Appalling service, nice food”
3 of 5 stars Reviewed May 29, 2013 via mobile

Party of four on a business trip. We ordered starters and beers, then mains. The waitress was not attentive, did not provide us 4 separate checks as we had requested and ignored us when we asked for a reprint of the check.
Every other table had a space heater but ours.
An evening spoilt by bad service.

  • Visited May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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117 reviews from our community

Visitor rating
    18
    47
    37
    10
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
San Jose, California, USA
Senior Contributor
23 reviews 23 reviews
18 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Good visit”
3 of 5 stars Reviewed May 17, 2013

Food was yummy, drinks were good, staff was nice-just out of my way to go regularly. The garlic fries are pretty darn good though, I would recommend them to anyone!

Visited November 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
52 reviews 52 reviews
21 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
“Painfully Slow”
3 of 5 stars Reviewed May 11, 2013

We stopped by for a meal prior to a concert at the HP Pavilion and almost missed the concert due to the extremely slow service. Only eat here if you have LOTS of extra time.

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oldsmar, Florida
Contributor
15 reviews 15 reviews
6 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Good value, great service”
4 of 5 stars Reviewed May 9, 2013

I have been visiting the Gordon Biersch for over 15 years. While the decor could use some upgrading, the prices for the entrees are fair and the beer is delicious! I have clients in the area often, and visit all of the downtown San Jose restaurants. McCormick and Schmicks steak and Seafood has been a regular as well. The problem is, I always have a party of 6 or more and the let us down. The Gordon Biersch Brewery is less elegant, but if they mnake a mistake, they correct it. Be sure and try the Marzen beef. I have had them all and it is the best!!!!!

Visited May 2013
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Glendale, California
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“I enjoyed it”
4 of 5 stars Reviewed May 6, 2013

We visited here during a recent convention. There were 6 in our group and all ordered different. I had one of their cheeseburgers. Very nicely prepared and tasty, juicy without being greasy. The server was very nice and attentive despite being very busy. She answered questions knowledgeably. One of the people at our table had overcooked chicken and she handled the complaint professionally, replaced the food and checked back to make sure the new food was acceptable. I would definitely eat here again.

Visited May 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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