We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Love the Hotel” 4 of 5 stars
Review of Hotel Valencia - Santana Row

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Hotel Valencia - Santana Row to your Saves list
Hotel Valencia - Santana Row
4.0 of 5 Hotel   |   355 Santana Row, San Jose, CA 95128   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #12 of 73 Hotels in San Jose
Laredo, Texas, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Love the Hotel”
4 of 5 stars Reviewed January 23, 2013

Santana Row is a very chic place to be in San Jose. The hotel is very nice and cozy. It has a great bar but the average age is 20 to 25. We preferred going to a pub around the corner where they have live music and more for 30 and over. Expect the night life to be over by midnight in some places. The rooms are very comfortable and we loved getting a balcony that overlooked the boutiques. The restaurant to go is yard something on Monday, if the 49ers are not playing on that day the players gang out there. The food in all the restaurants around there are excellent, the pizzeria and many more. You also have a full breakfast. San Francisco is 45 minutes away and Palo Alto about 30. Do stay at least for a day in this beautiful place and visit all the boutiques. You might end up with a gucci purse and wallet like I did.

Room Tip: balcony overlooking the boutiques
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review, March 21, 2013
Thank you for taking time to provide feedback on your stay at Hotel Valencia and Santana Row. Sounds like you had a great time! We hope to see you back again soon.

I see you are from Texas and if you are in San Antonio or Houston, we also have hotels there which you might enjoy as well. We will also be opening hotels in Austin and Kansas City later this year!

Cordially, Bonnie Best, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

521 reviews from our community

Traveler rating
    226
    166
    70
    28
    31
See reviews for
73
130
25
180
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
1 review
4 of 5 stars Reviewed January 19, 2013

Great hotel right in the middle of Santana Row shopping.

Great location a bit tricky to navigate into the area for first timers arriving at night due to a few one way streets into Santana Row but easy afterwards.

Excellent pool and spa which was well appreciated despite frost on the ground!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review, March 21, 2013
Thank you for the nice feedback on your stay. We hope you stay again when in the States.

Cordially, Bonnie Best, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
1 review
3 of 5 stars Reviewed January 18, 2013

Hotel is in a good location, with good bars and restaurants in Santana Row. Hotel is slightly tired these days, but offers free wifi and breakfast, rooms could do with more light but having a balcony allows you to escape from the air conditioning when you want too.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review, March 19, 2013
Thank you for providing feedback on your January stay. We are in the process of planning a guest room and public area renovation which addresses some of your comments.

We hope you will return for future stays in the Silicon Valley.

Cordially, Bonnie Best, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aruba
Top Contributor
57 reviews 57 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 13, 2013

Very cool style while still having a warm and welcoming ambiance. Front desk staff are lovely. Free breakfast was very good and the free wifi is much appreciated. I wish all hotels offered free wifi these days. My room was fun and comfortable as well as impeccably clean. The location is fantastic and I felt happy staying at the Hotel Valencia.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review, March 21, 2013
Thank you for your kind comments. We hope you will return soon!
Cordially, Bonnie Best, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida, United States
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 12, 2013

This is my favorite place to stay in San Jose. I travel there frequently for work and love this hotel. It is very comfortable and it is very well located in Santa Row. Great Restaurants, shops and music. They have a terrific loyalty program.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atascadero
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 6, 2013

I booked this stay for a girlfriend getaway for my birthday on a recommendation from a friend. We really didn't know what to expect, I'm not really familiar with San Jose. We were pleasantly surprised! We really enjoyed Santa Row for upscale, window shopping. Then cross Stevens Creek BLVD to the Westfield Mall for great shopping and Cheese Cake Factory!
The Hotel: Very sleek and classy. Dramatic lighting, which was nice in the bars and public areas but not so great in your room. They could really have better lighting in the rooms. Great service, really easy check in and bellman. We had a standard, 2 queen room with a little balcony. I was surprised by how small the room and bathroom was for the price. Single sink, no vanity. Bedding was awesome and bc I signed up for the VVIP, got a comp bottle of nice wine!
Over all, we had a fabulous time and I would def return. Great comp breakfast & WiFi included.

Room Tip: Maggiano's Little Italy for dinner, the best! make reservations!
See more room tips
  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 4, 2013

I love this place and I love how they give you a great breakfast in the morning. The staff is always friendly including Allan one of the managers. I tip my hat to him for being so kind. I will be continuously coming back here every time just for the great customer service and nice room. I loved my junior sweet. I had the view of olin street and the grassy area in front of starbucks. The bathroom was very large with a nice big bath tub and great walk in shower. My wife loved it as well since it was a surprise for her for our anniversary.

Room Tip: Every room is great. I personally like the rooms that are higher up. Become a VVIP so you get a co...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hotel Valencia - Santana Row? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Valencia - Santana Row

Address: 355 Santana Row, San Jose, CA 95128
Phone Number:
Location: United States > California > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in San Jose
#6 Business Hotel in San Jose
#9 Romantic Hotel in San Jose
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Valencia - Santana Row 4*
Number of rooms: 215
Official Description (provided by the hotel):
Hotel Valencia Santana Row is the only hotel located on Santana Row! Our boutique hotel in San Jose, CA is at the center of all the excitement, entertainment, shopping and dining on Santana Row and near the Silicon Valley and Cupertino. Hotel Valencia is ideal for a romantic or weekend getaway, a business trip or corporate group or convention. See and be seen at our hip and swanky Vbar or dine in the acclaimed Citrus Restaurant. Hotel Valencia Santana Row invites guest to experience luxury with our 215 rooms and suites and experience exceptional service and surroundings during your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Cheap Tickets, Priceline, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Hotel Valencia - Santana Row reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Valencia Santana Row
Valencia Santana Row Hotel

Owners: What's your side of the story?

If you own or manage Hotel Valencia - Santana Row, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.