We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Cute hotel, friendly staff” 4 of 5 stars
Review of Hotel Valencia - Santana Row

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hotel Valencia - Santana Row to your Saves list
Hotel Valencia - Santana Row
4.0 of 5 Hotel   |   355 Santana Row, San Jose, CA 95128   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #12 of 73 Hotels in San Jose
Utah
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Cute hotel, friendly staff”
4 of 5 stars Reviewed November 9, 2012

The hotel is very unique and botique. The staff is beyond friendly. The design touches are great. If you looked at the hotel squinting, it would look very high end. But a more detailed look shows you it's not an expensively done up hotel, but still nicely done for the budget they had. Valet parking can be a bit of a nightmare if they have an event going on, which is frustrating, but other than that is was great. They do a good free breakfast in the morning. It's great having Santana Row shopping and restaurants right out the door. Shops are open until 9pm!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

523 reviews from our community

Traveler rating
    227
    167
    70
    28
    31
See reviews for
73
130
25
181
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 4, 2012

I've been to this hotel on three separate occassions and the experience was great all three times. The ambience, staff, rooms and service was amazing. It is well located and close by to great restaurants and shopping.

  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Top Contributor
87 reviews 87 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 4, 2012

This is the second time I stay at this hotel and it does not dissappoint. The rooms are very well appointed and the area is by far the best in San Jose. The Santana Row district is fantastic. We were there for business but the hotel is very chic and the service is fantastic. I would recommend it for anyone that has to be in the San Jose area. Shopping and dining in Santana Row is great

Room Tip: Ask for any room that ends in 00 , 400, 500 , 600 long foyer hallway and balcony view to Santana Row
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Top Contributor
118 reviews 118 reviews
30 hotel reviews
Reviews in 42 cities Reviews in 42 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 21, 2012

The Valencia is one of our favorite places to stay when we do an overnight in San Jose. It is right in the middle of Santana Row, a very hip and cool shopping and dining scene in San Jose. It is also located within walking distance from Valley Fair Mall. The service is excellent, the rooms are well designed and modern with nice amenities. The bar is THE place on a weekend night and my wife says the spa is excellent. Stay here and eat at Sino, Casa Consuelo, or Thea.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Top Contributor
60 reviews 60 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 15, 2012

I've been a regular visitor to the Valencia over the last several years while traveling on business. I'm not a huge fan of the Santana Row area however compared to the rest of San Jose, at least there is something to do and a few restaurant choices.

With respect to the Valencia itself, the hotel decor is modern but dark (dark woods, dim lights, dark carpets). Generally speaking the hotel is obviously high traffic and shows some wear but is well maintained. Lighting in the rooms is dim but work areas and bedside lamps have bright enough lights to read/work by. Standard rooms are relatively spacious. If you are unlucky and get a lower floor room in the wrong place, it can get a bit noisy on Thursday and Friday nights. Generally speaking though, this is just a bit of bad luck.

Hotel staff are helpful and courteous. As a regular visitor, they generally remember me by name which is a nice touch. Breakfast is excellent with a modest amount of variety. The coffee is good but not great. An extremely nice touch is having good newspapers (New York Times, Wall Street Journal) available every day.

I basically have two things about the hotel that bug me. One is the lighting in the restaurant. It's so dim that it is impossible to read in there unless you get one of the two or three tables which have a light fixture directly over them. There is no reason to have crappy lighting at breakfast. The second is parking. Unless you valet, you're basically on your own to find parking in one of the three Santana Row parking areas. That starts getting sketchy on Wednesday night and can be impossible on Thursday/Friday nights.

Complaints aside, the Valencia is always my first choice when I go to San Jose.

Room Tip: Avoid lower floor rooms facing Santana Row. Avoid low floor rooms on the interior. The courtyard c...
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Dimas
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2012

Considering the location, we had a large suite! We received VIP treatment every step of the way. The weekend night club didn't disturb us at all. It was an overall great value. I'm looking forward to my next trip to the area, I'll be staying here again!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
84 reviews 84 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 6, 2012

Stayed at the hotel on business this past week. The location is great with wonderful shopping on Santana Row. The hotel is dark and the rooms need upgrading. The bed is very comfy. Free wifi is nice when traveling. Great breakfast buffet! The hotel has a lovely courtyard and we had drinks by the outdoor fire pit - only problem was they kicked us out early.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Valencia - Santana Row? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Valencia - Santana Row

Address: 355 Santana Row, San Jose, CA 95128
Phone Number:
Location: United States > California > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in San Jose
#6 Business Hotel in San Jose
#9 Romantic Hotel in San Jose
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Valencia - Santana Row 4*
Number of rooms: 215
Official Description (provided by the hotel):
Hotel Valencia Santana Row is the only hotel located on Santana Row! Our boutique hotel in San Jose, CA is at the center of all the excitement, entertainment, shopping and dining on Santana Row and near the Silicon Valley and Cupertino. Hotel Valencia is ideal for a romantic or weekend getaway, a business trip or corporate group or convention. See and be seen at our hip and swanky Vbar or dine in the acclaimed Citrus Restaurant. Hotel Valencia Santana Row invites guest to experience luxury with our 215 rooms and suites and experience exceptional service and surroundings during your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Cheap Tickets, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Hotel Valencia - Santana Row reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Valencia Santana Row
Valencia Santana Row Hotel

Owners: What's your side of the story?

If you own or manage Hotel Valencia - Santana Row, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.