We stayed here the night before leaving for Maui and left our car for eight days. The Park 'n Fly package, which you can only book directly from the hotel's website, was the cheapest one I could find for SJC that would work for 2 adults and 2 big kids. The hotel room itself was very nice, and the rollaway I requested was in the room when we arrived, which was very convenient. The front desk clerk (who was the same person when we arrived as when we checked out early that morning) was very friendly and helpful, but she forgot to ask for our car information, which prompted us to call once we arrived in Maui to make sure they knew our car was there and it was not going to be towed away. We really liked the parking garage as opposed to a lot, and we felt that our car was safer here. And it was safe, for it was there waiting for us when we returned, exhausted, late at night a week later. The shuttle service consisted of cab rides both ways, for they did not have a shuttle that was available for the times we needed the ride to or from the airport. There was some confusion about the location for our pick up from SJC late Wednesday night, but the clerk had given the cab driver my cell number and we were able to find him eventually. Not smooth, but it worked.
We left too early for breakfast, so the front desk clerk gave us each a paper bag breakfast that consisted of a cereal bar, a mini bottle of water, and an inedible piece of fruit. It was a nice gesture, however.
While the interior of the hotel is nice, the walls are thin and we could hear a lot of other guests during the night, just as I am sure they heard us get up at 5AM to get to the airport. The location of the hotel is another reason for the average rating. Yes, it is an urban area, and yes, this is not an upscale property, but seeing prostitutes and obviously strung-out vagrants on the streets near the hotel made me a bit squeamish about my choice. Overall, I wish I'd spent the extra money for the top-rated La Quinta. I hope this helps other travelers!
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- Also Known As:
- Comfort Suites Airport Hotel San Jose
- Comfort Suites San Jose
- San Jose Comfort Suites