I filled out the confirmation page. I entered in my credit card information. The room rate was $79. The site told me "We were not able to process your reservation at this time. Please try again later or call our Reservations Center." I called the hotel and they said that the rate was $20 more than the listed rate. They told me to call another phone number. I called that phone number and the customer service agent said that the $79 rate was for a choicepriviledge customer. The customer service agent told me to hold. They left me on hold for 15 minutes. No answer.
Shady. Really shady.
- Reservation Options:
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- Also Known As:
- Comfort Suites Airport Hotel San Jose
- Comfort Suites San Jose
- San Jose Comfort Suites