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“A nice place at a great price” 4 of 5 stars
Review of Comfort Suites Airport

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Comfort Suites Airport
2.5 of 5 Hotel   |   1510 North First Street, San Jose, CA 95112   |  
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Ranked #23 of 72 hotels in San Jose
Fitchburg, Massachusetts
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“A nice place at a great price”
4 of 5 stars Reviewed July 21, 2012

Stayed two nights there. It was a very pleasant surprise. Our room was very clean and well kept. The staff was great. Parking is under the building. It can get a bit tight at times. The breakfast in the morning was great! If you are driving, It is right after the Denny's and you can miss the entrance to the garage. Keep an eye out for it.
The location is not too bad. It is right across from the Lite Rail System.
The rooms looked as if they were newly painted and the carpets also looked new. The bathroom was spotless and big. This was a great place for the price we paid. I would stay there again.
The neighborhood looked a bit tough at times, but it is San Jose, a very busy place. Beside all of that, it is a great find with a great staff.

Room Tip: Ask for an upper level room.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Marysville OH
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 18, 2012 via mobile

Stayed one night for early flight. Room was nice and price was good.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sita P, Director of Sales at Comfort Suites Airport, responded to this review, July 19, 2012
Dear Guest,

We are glad to hear you enjoyed your stay with us, and appreciate the great review.

Best Regards,
Sita Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2012

For hundred bucks with great breakfast and COVERED garage. What do you want more? It is not the newest property, however it is in a good condition, great location. Clean and comfy beds. Breakfast at the second floor.
It took me to drive twice (night) by the hotel as there is no lit sign at the hotel side to point the hotel location. I was very surprised about their covered garage (free parking). I guess it does not fit all guests cars, but I was lucky.
Hotel room was quiet and overall we were pleasantly surprised. Front desk gall was so nice. I wish I ask about her name and send management some warm words about her being helpful and pleasant.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sita P, Director of Sales at Comfort Suites Airport, responded to this review, July 19, 2012
Dear Guest,

We are glad to hear you enjoyed breakfast and our clean and comfortable rooms. We are also glad to see that our guest appreciate the many amenities, such as the complimentary garage parking, the hotel offers. If you come back to San Jose in the future, we would love for you to stay with us again.

Best Regards,
Sita Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yuba City, California
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 14, 2012

Stayed here 1 night. Got a great package to the Winchester Mystery house. $129.00 that included to adult tickets. The front desk staff Gaby was sp great. I asked for the top floor away from any noise(i'm a light sleeper). Upon entering the room it was super clean and nice and cool. We slept very well and got up to a nice breakfast on the 2nd flood. The breakfast had eggs, waffles, sasuage, ect. Not just your basic muffins and juice. Great stay! The area seems a little shady but we had no trouble and we felt very safe.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalamazoo, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 29, 2012

The hotel's description of the airport shuttle service is inaccurate and misleading. They do not own a van to pick you up at the designated passenger pick-up place at the airport. Instead, they send a cab and make you wait inside a parking structure. At my arrival, they forgot to tell me where to wait, so I wasted nearly one hour waiting and talking on the phone to the hotel receptionist to specify the location. The next morning, I took their "cab" service to a Caltrain station. The driver seemed to have been in a bad mood and the ride was most unpleasant. I said "have a good day" when leaving, the guy just grumbled "maybe." The hotel is close to the airport and the price was very reasonable, but I still feel I paid too much for the experience I had.

  • Stayed June 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Comfort Suites Airport, responded to this review, July 5, 2012
Dear Guest,

We apologize for the inconvenience caused to you during your airport pick up. Our shuttle service is through a hired cab company and usually there is no problem. We are glad to hear that hotel was a reasonable choice for you. If you come back to San Jose in the future, we would love for you to stay with us again.

Best Regards,
Sita Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Concord, NC
Top Contributor
53 reviews 53 reviews
33 hotel reviews
Reviews in 42 cities Reviews in 42 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed June 22, 2012

We were here for only one night prior to flying home after a visit to Yosemite NP, and it proved to be an excellent choice. The hotel is 5 minutes from the airport (we had a rental car, but the hotel provides transportation via cabs), has underground parking (at no extra cost) and serves a great, hot breakfast with fresh eggs and meats. Although the hotel is located on a main street, it is oriented perpindicular to the street so noise is minimized. The room, bed, cleanliness and check in were all completely up to snuff. My only complaint was the high volume (on low cool) air flow from the A/C that blew on us all night long despite my attempts to divert the air with a barricade of cushions, spreads and pillows. This is a problem common to most hotels, but at least the A/C unit wasn't one of those that shut off and then came back on with a roar. In the final analysis, this was a minor annoyance which didn't really affect our night's sleep, and we found the Comfort Suites to be a a great choice for an airport overnight. As far as value, we spent about half as much for this hotel as we did for our Yosemite lodging (outside the park!), and it was twice as nice. This is, of course, not a fair comparison, but nevertheless, it made the Comfort Suites come across as a very good value.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montrose, Colorado
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 18, 2012

We spent the night here prior to a flight the next morning. The rooms are decent and the girl who checked us in was helpful, and nice. Probably not in the best of neighborhoods, but it met our needs perfectly. The underground garage was nice to have, no concerns about the car during the night.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Suites Airport

Address: 1510 North First Street, San Jose, CA 95112
Phone Number:
Location: United States > California > San Jose
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 72 hotels in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
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Also Known As:
Comfort Suites Airport Hotel San Jose
Comfort Suites San Jose
San Jose Comfort Suites

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