This was the only "non-generic, non-chain" hotel that accomodated us during our Bay area trip last weekend (me and my wife) and it was a wonderful time. Moorpark hotel is located in a quiet part of a busy commercial area but is quietly and neatly tucked away. It shares a parking lot with Tony Roma's, and is a hop away from Applebee's (food is obviously covered), as well as 2 gas stations (we found very convienient when having to return rental car early next morning). The staff was AMAZING, every single time we passed by the lobby they made sure to say hello, and/or to acknowledge us and make sure we were ok. They also answered questions regarding where to shop, eat and visit in the area. The room was a good size for a 'standard king' , theres a couch and mini sitting area included. Theres a small but adequate business center located on the main floor, a bar that was nice but mostly shut while we were there (a sunday) a billiards/pool table as you get out of the elevator on the second floor (we were in 225), and the best part is the Pool/Hottube area. There are nice cabanas lined up beside the pool, and since the hotel was not busy by any stretch, we enjoyed the outdoor amenities to ourselves :). You're only 5 mins drive from the airport, Westfield Valley Fair mall (a must for shoppers) Downtown SJ, and Santana Row (another must for tourists). They offer a daily breakfast buffet which we never got the opportunity to try out, but it looked great. We enjoyed our one night in San Jose and Moorpark was more than accomodating ! I definitely recommend this to any couples/families looking for a quaint, botique hotel experience that's just moments from the hustle of the city, and not too far from the world-famous San Fran bay. Great times at Moorpark !

This out is not a full service we kiss your butt style of hotel. What they do they do right or attempt to anyway! The staff is decent and can help with all of your needs. The hotel has a great pool area and a Billards table on property. This reminds me of a swanky Hugh Hefner kind of place without all of the women. I suggest hitting the bar as the prices are okay but it is always empty.

Relax by the pool and have a martini while you soak up the rays.

This is an okay hotel, in an area that seems questionable. Rooms were good, but mattresses were quite bouncy, so when one person moves, so does the other. Tried to have breakfast, but decided it was not worth the buffet price with so few choices. Went to a nearby McDonalds instead. Nice area upstairs for groups to play pool or watch tv together.

My husband and I stayed here for a little anniversary get-away. (We celebrate our anniversaries at La Fondue in Saratoga. We decided to stay in a hotel that was closer to the restaurant, because we live more than an hour away.) By the way, the hotel is in a pretty safe area near well-lit chain family restaurants. Still, we were happy there was underground parking.

The fantastic: Astoundingly well-designed pool/ hot tub area. I'm not a huge pool person, but this area was very well thought out with its draped cabanas, chaise lounges, etc. providing relaxing comfort that we were glad we'd budgeted a little extra time to enjoy the pool. Even though this hotel is in an urban area, you could hardly tell because they had blocked out the urban sights and sounds with walls and other landscaping. We lounged in the pool and hot tub, then relaxed by the pool. I highly recommend this feature!

The luxurious: We reserved a "club level king" for $121/night, that included a "hot breakfast" (see below) and a room on their fancy exclusive floor of the hotel. The bed was extremely comfortable, with soft sheets and pillows. The furniture was well laid out, and the sofa was a nice touch. They offered warm cookies in the comfortable lounge just outside the elevators. (If we hadn't been going to La Fondue, I might have indulged.) Even though the furnishings in the room and the lounge didn't seem brand new, everything seemed very clean and well cared for.....

Except.....

The bad maintenance: The wooden shutters in our elegant room were broken and supposedly repaired with duct tape. The duct tape was so old and dusty that the shutter slats wouldn't stay closed. During the day, it's not a big deal, because no one can see inside from the outside. However, the light from a nearby restaurant sign poured in through the open slats at night and bothered my husband. (I use an eyemask.) When I complained about it the following morning, the receptionist shrugged her shoulders and said that the hotel was replacing all of the shutters. She didn't seem at all concerned about how that affected people in the rooms with shutters that hadn't been replaced. After I filled out an online survey, a manager sent me an e-mail apologizing for the inconvenience and explaining that the problem had been fixed.

The icky: On the website, it said that our upgrade included a "hot breakfast." When I spoke with first one hotel staffperson, then another to make my reservation, they both confirmed that the "upgrade" included a "hot breakfast." The only thing hot about the breakfast was a tub of slimy oatmeal. Even the pastries in the pastry cabinet were stale. With no sarcasm intended, I have eaten better baked goods from a vending machine. I don't recall if there was boxed cold cereal, but I don't believe so. There was no waffle-maker, which even basic motels sometimes offer. The only thing I found palatable were the hard boiled eggs. My husband and I left extremely disappointed, and we stopped at an IHOP for breakfast on the way home.

The hotel website was misleading about what would be offered, and when I asked for clarification from the staff, someone from the hotel should have told me that the breakfast was simply (pre-fab) pastries and oatmeal. The breakfast was our primary reason for getting an upgrade, and it was a sorry disappointment. I have not received a note from hotel management about this problem.

The annoying: We were charged $2.00 in error after we checked out. I called the hotel. The staff person told me that we must have taken something from the mini-bar. (That is, she blamed us for the error.) I explained that we received a free $10 mini-bar gift certificate, and we carefully calculated which items to choose to make sure we did not go over $10. She reversed the charge, and said that maybe the staff didn't notice that a previous guest took something from the mini-bar before we checked in. I don't believe she apologized.

Summary: The Moorpark Hotel is a very well-designed, clean, quiet establishment that, in most ways, met or exceeded my expectations. The pool oasis area was fantastic. The bed, bedding, and furniture were very comfortable. The maintenance during their upgrade was shoddy, and the staff's response to my concern was disappointing. The "hot breakfast" was nasty, and the hype surrounding it was deceptive. The mini-bar bookkeeping was imperfect, and the staff's first response was to blame me. If you can get this hotel for $110 or less, it is probably still worth it. Avoid paying full price, because you may have big disappointments.