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“Very accommodating to our wedding party” 5 of 5 stars
Review of Four Points by Sheraton Cupertino

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Four Points by Sheraton Cupertino
3.5 of 5 Hotel   |   4241 Moorpark Blvd, San Jose, CA 95129 (Formerly Moorpark Hotel)   |  
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Ranked #13 of 73 Hotels in San Jose
Certificate of Excellence 2014
GreenLeadersBronze level
Poncha Springs, CO
Top Contributor
100 reviews 100 reviews
40 hotel reviews
Reviews in 63 cities Reviews in 63 cities
70 helpful votes 70 helpful votes
“Very accommodating to our wedding party”
5 of 5 stars Reviewed September 3, 2012

My daughter had arranged a block of rooms at the Moorpark for her wedding which was held in nearby Saratoga. A number of the wedding guests stayed there and everyone seemed quite pleased with the rooms, the service and the overall accommodations. It was fun to meet our existing and future family in the restaurant for breakfast and the staff was very tolerant of our lingering there until after the official cut-off time. I was impressed with the pool area which had several individual cabaña-like sections with comfortable lounge chairs and a curtain that could be adjusted for privacy or to keep out the morning sun. My wife and I had a spacious suite on the third floor, complete with a fridge and the usual amenities. My only comment about the room is that it could use some updating. All-and-all, I was very pleased with the Moorpark and would certainly book there again if the occasion were to arise.

Room Tip: If available, be sure to request a room with a pool view (unless you enjoy looking a parking lots!)
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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334 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Pittsburgh PA
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 31, 2012

This hotel was recommended to us and we enjoyed our time there. The staff was more than accommodating and pleasant to work with. Our first room was on the 3rd floor but after getting in to the room I realized the floor was vibrating! It turned out that that rooms toward the back of the hotel can be over the laundry and when they are working there is a vibration! We were told all work would be done by 8pm. The next morning I heard it again. After talking to the front desk, they offered to move us to another room, which we did. Had to pack up again somewhat but they moved everything for us that afternoon. The next room was much better. I have to say I am very sensitive to noise/sounds so maybe the machines wouldn't bother others!

The pool and hot tub are very nice. The cabanas around the pool make it easy to lie out there even when it is very hot in the sun. The pool is also nice because it is secluded from the road and parking lot. Breakfast was very nice...pretty much what you would expect for a hotel. The fruit was very good and I saw that they had quiche one morning along with cereals, eggs, meats, breads, etc. The bartender was also very helpful both in the morning and late afternoon when we went for drinks.

Hotel was very clean and all the staff we encountered really made an effort to be helpful and pleasant.

Room Tip: The third floor is their "concierge" floor. They came with free breakfast, a glass of win...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Bay
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2012

Lots of positive things to say about this hotel. We booked the Winchester Mystery house package and were able to pick the tickets up early Saturday morning. They even had a room ready so we were able to check-in early. The front desk was super friendly and had lots of info on the surrounding area. Dive-bar across the street and a few restaurants to choose from. We headed to the Mystery house... it wasn't really all that interesting but at least we can cross that off of our list of things to do in the Bay Area. Headed back to the hotel around 2pm worried that the pool would be packed... it was not. We had our own personal cabana and then the bar opened at 5 to 10. We ended up sitting by the pool having drinks for the remainder of the night and the bartender could not have been more friendly. Thanks again for a great stay. Oh yeah... the club level room was clean and modern.

Room Tip: We opted for the club level room... slightly larger and sort of had a VIP feeling.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 18, 2012 via mobile

My husband, baby, and I stayed here for five nights. We really enjoye our stay and the staff was very accommodating and friendly. The VIP King is a great room. We did not feel cramped at all. They een had a crib to put in our room. You can not hear a thing through the walls. The only downside of our room was the fact that we must have been above the laundry room bc our room vibrated during the day when the staff did laundry. We loved the jacuzzi! The pool was nice (a little cool), and the cabanas pool side were great. The breakfast buffet was decent but not the best. We could not handle the eggs but the fruit and little things were good. It came with the room stay so that was great. I loved the mini bar snacks which were not too over priced.
The maid service was great and again everyone was so friendly!!!! It was a very clean hotel located right next to freeways. The location is nothing great and no views of anything but you can't have it all and the price was great!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Winston Salem
2 reviews
5 of 5 stars Reviewed August 6, 2012

This hotel was very comfortable. The decor was stylish and lovely and the property was well maintained. There was a really pleasant and helpful staff. A nice hot breakfast was served daily. The third floor rooms seem to have special amenities.

Room Tip: Stay on the 3rd floor - cookies and milk at 9 PM!
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sacramento, California
Top Contributor
77 reviews 77 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 26, 2012

A contemporary hotel conveniently located for my consult/training for the FIRST 5 early childhood intervention program site.
A wonderful surprise; they accomodated my late arrival (11:30pm) with a complimentary token for in room mini-bar, then a buffet style breakfast that I did not anticipate, but saved me time and money!
The staff went out of their way to make my stay pleasant; even upgraded my room!
I will definitely stay here again if I have business in this area...

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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seattle, wa USA
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed July 24, 2012

In short. Stay away business travelers. I encountered bugs, dirty linens and a bathroom that smelled and was filthy. The shower head could not even muster to stay vertical and taking a shower was difficult to say the least. In the end, SETH, the mighty operations manager at the Hotel coud not find any issues and instructed the Hotels.com customer service operator and I was manufacturing the complaint. In the end, SETH made it known that he did not care whether I was satisfied and that he would not tolerate my complaints. This was the first and last stay ever at the Moorpark ota Joie de Vivre Hotel.

Room Tip: Stay at the Rosewood, the extra money is worth it!
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoorparkSanJose, General Manager at Four Points by Sheraton Cupertino, responded to this review, August 1, 2012
Hello,

Thank you for taking the time to write a review following your recent stay at the Moorpark Hotel. Your comments are very important to us to help us improve our standards of quality and service.

I would like to apologize for the inconveniences that you experienced during your visit. Please accept my sincere apologies as I can appreciate that this was a serious disruption during your stay. I am at your service if there is anything further that I can do for you.
.
At your service,

Isabelle Matter
General Manager
imatter@jdvhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Cupertino

Address: 4241 Moorpark Blvd, San Jose, CA 95129 (Formerly Moorpark Hotel)
Phone Number:
Location: United States > California > San Jose
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in San Jose
#16 Business Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Cupertino 3.5*
Number of rooms: 79
Official Description (provided by the hotel):
Tech Central. Located close to San Jose, Cupertino, Santa Clara, and Campbell, the Four Points by Sheraton Cupertino makes it easy to get around Silicon Valley. Agilent, Apple, Panasonic, and Seagate are nearby, as is McEnery Convention Center. Be sure to check out the area's wineries and world-class shopping. Mineta San Jose International Airport (SJC) is only 7 miles away. All under One Roof. Our hotel has everything you need to be productive or relax. Stay on top of work in the business center. Make time for some exercise in our fully-equipped fitness center. The outdoor heated pool even has office-like cabanas with electrical outlets. Start your day with a full breakfast at the Park Bar & Grill, or get together with colleagues, friends, or family in the evening over snacks, creative cocktails, and local craft beers. And host a memorable corporate meeting, social event, rehearsal dinner, or post-wedding celebration at our charming hotel. Gather in intimate, relaxed settings in our more than 1,800 square feet of space. Plugged in. Our 79 spacious guest rooms have everything you need for a great stay, plus free extras like High Speed Internet Access and bottled water daily. Modern technology includes flat screen TVs, iPod(R) docking stations, and laptop safes. Get a good night's sleep in a plush signature bed, complete with premium sheets and pillows. ... more   less 
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Also Known As:
Moorpark Hotel San Jose
Moorpark San Jose

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