When we arrived to our room near the pool & jaccuzzi, the air conditioning was not functioning for our comfort level. We spoke with Pavel at the front desk, he gave us a few other room options for us to check out ourselves to see if we would be more comfrotable in them. He even offered to bring us a portable air conditioner. We found a room that was well ventilatied and the air conditioning was sufficient, it was an upgraded room which was not a problem for the hotel, since his (and their) main concern was our comfort. Pavel was pleasant, accomodating and made us feel important. He also called the room to make sure the AC was working and that eveything was to our liking . Overall, a comfortable and enjoyable night - breakfast buffett was awesome with lots of healthy choices, the resturant staff were great!! The pool and jaccuzzi was extremely relaxing. Definetely will recommend to family & friends and stay here again!
- Official Description (provided by the hotel):
- Once a lavish private estate, the Hayes Mansion stands as one of the South Bay's most impressive and distinctive historical structures. Surrounded by lush, emerald green lawns, accented with gardens of vibrant, colorful flowers and guarded by towering palm trees, the 100-year old estate has been refurbished, upgraded and transformed into a luxurious hotel, resort and spa. The Dolce Hayes Mansion, steeped in tradition and rich in history, provides visitors with an extraordinary experience. Leisure guests can enjoy a walk in the park, working out in our fitness center, swimming in our pool, relaxing in the spa, or having a delicious meal in either our restaurant or bar. ... more less
- Reservation Options:
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- Also Known As:
- Dolce Hayes Mansion Hotel San Jose
- Dolce Hayes Mansion San Jose