We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Everything you need in one place ..” 4 of 5 stars
Review of Dolce Hayes Mansion

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Dolce Hayes Mansion to your Saves list
Dolce Hayes Mansion
4.0 of 5 Hotel   |   200 Edenvale Avenue, San Jose, CA 95136 (Formerly Hayes Conference Center)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Dolce Summer Escape
Ranked #7 of 73 Hotels in San Jose
Certificate of Excellence
Cairo
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
“Everything you need in one place ..”
4 of 5 stars Reviewed January 30, 2013 via mobile

I stayed there for 2 weeks in jan 2013, the place is really a mansion with a lovely landscape and heated pool .. The rooms were nice and clean , didn't try food but the hotel was really quiet and looking good .

The staff were nice , they had free parking as well

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

541 reviews from our community

Traveler rating
    263
    175
    56
    27
    20
See reviews for
119
160
24
172
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Burnsville, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 25, 2013

I recently attended a conference at this facility. Everything from the accommodations to the meeting facilities was excellent. Check-in and check-out was fast and easy. The food served buffet style for our attendees was great. A wide variety was offered at each meal and all the selections I tried were well prepared and delicious. The grounds were lovely and very well maintained. Recommend highly!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Downey, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2013

I was so pleased with this hotel because check-in was a breeze and they upgraded our room for free and included breakfast vouchers for both days. Hotel is in a beautiful area and is wonderful to walk around. Would highly recommend this hotel to travelers.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 22, 2013

This hotel is exactly what I expected. It has been around for over 100 years. The hotel has been renovated and upgraded while keeping its history and traditions. The estate is pretty well kept. Walking around can be a maze. The rooms are somewhat older. The carpets look like they have not been changed. The beds are mediocre. The duvets and pillows could use a changing. The bathroom looks like they need to be renovated. If you set your expectations early, you will not be disappointed with your stay here.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review, January 25, 2013
Thank you very much for taking your time to submit a review. I am sorry that our property did not meet your expectations. It is our goal to leave every guest with a positive lasting memory of their time with us. We hope that you will consider us again the next time that you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Commerce Township, MI
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 21, 2013

We actually did not end up staying at this hotel, but we wanted to commend them on the way they handled our cancellation. There was a mix-up that was entirely our fault. To the letter of the law, the hotel could have charged us for the 2-night stay we had booked. But they were very understanding of our situation and did not charge us at all when we had to cancel. If the hotel is anywhere near as nice as it looks on the website, we hope we will have the opportunity to stay there in the future.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review, January 25, 2013
We are sorry that you were unable to stay with us on this trip; we hope to host your stay soon. Thank you for giving us a review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
1 review
5 of 5 stars Reviewed January 15, 2013

Our University holds our annual Faculty Conference here. It is perfect. The Mansion is gorgeous, the staff accommodating and professional, the food fantastic, the rooms lovely and the meeting rooms comfortable. Between the wonderful meals and the healthy but fun snack food everyone's preferences are met. The staff works very hard to make your experience a 5-star one. I cannot say enough good things about this location for meetings but it is so beautiful you should also consider it for weddings, parties or a romantic getaway. Don't miss the spa - it is to die for!!!!

Room Tip: Upgrade to one of the Mansion suites!!!!!
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waikoloa, Hawaii
Top Contributor
69 reviews 69 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 13, 2013

Found this hotel on hotels.com and was quite surprised how nice it was. It is located about 9 miles from the San Jose Airport and since we were renting a car and traveling south any way this was not a problem for us. It has an interesting history but aside from that it was very comfortable and we got a great rate for our 1 night stay on November 30, 2012. The only down side was bringing our luggage in from the parking lot to the room. There were no luggage trolleys available for us to load the 5 pieces we were traveling with on this trip. Luckily the rain subsided until we were able to get them all into the building from the hotel parking lot across the driveway.
They do have shuttles to the airport but they do not start until 7a.m. so this would not have worked for us on our return flight to stay again at this hotel but would like to in the future.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Dolce Hayes Mansion? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dolce Hayes Mansion

Address: 200 Edenvale Avenue, San Jose, CA 95136 (Formerly Hayes Conference Center)
Phone Number:
Location: United States > California > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in San Jose
#2 Best Value Hotel in San Jose
#2 Family Hotel in San Jose
#3 Romantic Hotel in San Jose
#7 Business Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dolce Hayes Mansion 4*
Number of rooms: 214
Official Description (provided by the hotel):
Once a lavish private estate, the Hayes Mansion stands as one of the South Bay's most impressive and distinctive historical structures. Surrounded by lush, emerald green lawns, accented with gardens of vibrant, colorful flowers and guarded by towering palm trees, the 100-year old estate has been refurbished, upgraded and transformed into a luxurious hotel, resort and spa. The Dolce Hayes Mansion, steeped in tradition and rich in history, provides visitors with an extraordinary experience. Leisure guests can enjoy a walk in the park, working out in our fitness center, swimming in our pool, relaxing in the spa, or having a delicious meal in either our restaurant or bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Expedia, Priceline and Odigeo so you can book your Dolce Hayes Mansion reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dolce Hayes Mansion Hotel San Jose
Dolce Hayes Mansion San Jose

Owners: What's your side of the story?

If you own or manage Dolce Hayes Mansion, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.