Great location for the HP Pavilion with decent prices, which is why we booked there. The grounds look good, but the hallways and rooms are tired and run down (scuff marks on walls, visible patches), although not actually dirty.The front desk staff was helpful. The breakfast isn't so great, but it is free. (I watched the attendant microwave the frozen pancakes without removing them from the plastic wrapper first. Eww.) There are numerous signs saying not to remove food from the breakfast area, but several people walked out with several full plates and they never said anything. The area was fine during the day, but sketchy at night. If you are going to an event at the Pavilion, you are probably fine to walk back at night as there will be so many other people doing the same thing. Otherwise, I would drive where you need to go after dark. They keep the hotel doors locked at night. There is guest laundry available at I believe $2 per load to wash or dry.
Overall, it is a budget property, and as long as you are not expecting more, it serves its purpose well and is a good option. We would stay there again if we attend another event at the HP Pavilion.
- Official Description (provided by the hotel):
- Arena Hotel features 89 spacious guestrooms offering floor plans from Deluxe King Rooms, Double Queen Rooms, to Deluxe suites. We offer corporate rates, AARP rates, and extended stay rates. We are located within walking distance to downtown San Jose and HP Pavilion. Enjoy our complimentary breakfast and dinner services during your stay. ... more less
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- Also Known As:
- Arena Hotel San Jose
- Arena San Jose