We stay here whenever we are in town for a Sharks game because the HP Pavillion is a 5 min walk from the hotel. The staff are always friendly and helpful. The rooms could use some updating and maintenance. The rates are always reasonable and the parking is FREE.

I stayed here a couple of times recently and it's a great location--close to downtown San Jose, the HP Pavilion and Santa Clara University. It's a quick drive from the airport and convenient to most freeways. The hotel is a bit dated but the room decor has been updated somewhat recently. They could stand to remodel the bathrooms and the hotel lobby but for the price, it's clean, quiet and convenient. I'd stay here again should the need arise.

We stayed here for one night as we were in town for the Carrie Underwood concert at the HP Pavillion in October.
The hotel is about a 5 minute walk from the venue and also offers free parking.
Check in was friendly and quick.
The room was a king deluxe and was large, clean and comfortable and also had a microwave and a (noisy) fridge. The hallways needed to be vacuumed.
Breakfast was included but was very basic. The food didn't have a wow factor and it appeared that the "hot"? food had been sitting around for a while. Paper plates and bowls and plastic knives and forks - but it was free and the room rate was cheap so it's a case of you get what you pay for.
The hotel generally has a tired appearence and could probably do with a refurb.
But if you need a bed for the night following an event at the Pavillion you can't really go wrong staying here - we would come back should we ever be in the area again.

We were scheduled to stay at the Arena from December 27th through the 29th. The Arena was the best value hotel we found for these dates in San Jose after researching many other locations. The Arena also has FREE parking! One of the other hotels we looked into charges $26 per day for parking.

On the 26th our family in the area told us that we could stay at their house after all. The Arena Hotel graciously allowed us to cancel our reservation without penalty. Should we need a hotel in San Jose, we would not hesitate in choosing the Arena Hotel!